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Error 550

GW 2012 SP4

I am getting the following error for ALL users when sending to 2
domains :
sympatico.ca and bell.net


Undeliveable message includes : Response: 550 Sender address is invalid


This occurs for a variety of addresses to those 2 domains.


This may be related to the SP4 update but I'm not sure. Certainly,
before the update, we did not have this problem.

Steve
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Knowledge Partner

Re: Error 550

Hi.

Am 10.08.2015 um 23:22 schrieb Steve Babcock:
> GW 2012 SP4
>
> I am getting the following error for ALL users when sending to 2
> domains :
> sympatico.ca and bell.net
>
>
> Undeliveable message includes : Response: 550 Sender address is invalid
>
>
> This occurs for a variety of addresses to those 2 domains.
>
>
> This may be related to the SP4 update but I'm not sure. Certainly,
> before the update, we did not have this problem.


The receipients think that the domain these emails contain doesn't exist
or isn't properly configured. Hardly a native groupwise issue, *unless*
the email domain has changed.

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Contributor.
Contributor.

Re: Error 550

I can send to these domains from any other e-mail address and it goes
fine.

ie - if I send from my gmail account.


This problem has now shown itself on 3 different GW systems and all
relate just to those 2 domains

2 are GW 2012 and 1 is 2014 ...
I put the gwia into diagnsotic mode but no more useful details show in
the log


Massimo Rosen wrote:

> Hi.
>
> Am 10.08.2015 um 23:22 schrieb Steve Babcock:
> > GW 2012 SP4
> >
> > I am getting the following error for ALL users when sending to 2
> > domains :
> > sympatico.ca and bell.net
> >
> >
> > Undeliveable message includes : Response: 550 Sender address is
> > invalid
> >
> >
> > This occurs for a variety of addresses to those 2 domains.
> >
> >
> > This may be related to the SP4 update but I'm not sure. Certainly,
> > before the update, we did not have this problem.

>
> The receipients think that the domain these emails contain doesn't
> exist or isn't properly configured. Hardly a native groupwise issue,
> unless the email domain has changed.
>
> CU,


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Knowledge Partner
Knowledge Partner

Re: Error 550

In article <rC8yx.437$Qq2.203@novprvlin0913.provo.novell.com>, Steve
Babcock wrote:
> I am getting the following error for ALL users when sending to 2
> domains : sympatico.ca and bell.net
>
> Undeliveable message includes : Response: 550 Sender address is invalid
> This occurs for a variety of addresses to those 2 domains.


I've been seeing the same thing from multiple GW 2012sp3 systems as well.
I've tried to speak with Sympatico/Bell support, but they don't seem to
get it that this is a problem. I am hunting for a better contact into
that big organization that might help sort this out, so if anyone has a
good contact there, I'd love to speak with them.

The work around a few of us have been using is to set a route.cfg
pointing to the second MX record for those two domains and that appears
to have the mail get through.

sympatico.ca 246620674.pamx1.hotmail.com
bell.net 246620674.pamx1.hotmail.com


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Re: Error 550

Andy,

Yes - Bell were useless when I tried to deal with them

Thanks for the route info - I'll set it up and test it out

Steve



Andy Konecny wrote:

> In article <rC8yx.437$Qq2.203@novprvlin0913.provo.novell.com>, Steve
> Babcock wrote:
> > I am getting the following error for ALL users when sending to 2
> > domains : sympatico.ca and bell.net
> >
> > Undeliveable message includes : Response: 550 Sender address is
> > invalid This occurs for a variety of addresses to those 2 domains.

>
> I've been seeing the same thing from multiple GW 2012sp3 systems as
> well. I've tried to speak with Sympatico/Bell support, but they
> don't seem to get it that this is a problem. I am hunting for a
> better contact into that big organization that might help sort this
> out, so if anyone has a good contact there, I'd love to speak with
> them.
>
> The work around a few of us have been using is to set a route.cfg
> pointing to the second MX record for those two domains and that
> appears to have the mail get through.
>
> sympatico.ca 246620674.pamx1.hotmail.com
> bell.net 246620674.pamx1.hotmail.com
>
>
> Andy of
> http://KonecnyConsulting.ca in Toronto
> Knowledge Partner
> http://forums.novell.com/member.php/75037-konecnya
> If you find a post helpful and are logged in the Web interface,
> please show your appreciation by clicking on the star below. Thanks!


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Re: Error 550

Andy,

Thanks - that seemed to work fine

Steve

Andy Konecny wrote:

> In article <rC8yx.437$Qq2.203@novprvlin0913.provo.novell.com>, Steve
> Babcock wrote:
> > I am getting the following error for ALL users when sending to 2
> > domains : sympatico.ca and bell.net
> >
> > Undeliveable message includes : Response: 550 Sender address is
> > invalid This occurs for a variety of addresses to those 2 domains.

>
> I've been seeing the same thing from multiple GW 2012sp3 systems as
> well. I've tried to speak with Sympatico/Bell support, but they
> don't seem to get it that this is a problem. I am hunting for a
> better contact into that big organization that might help sort this
> out, so if anyone has a good contact there, I'd love to speak with
> them.
>
> The work around a few of us have been using is to set a route.cfg
> pointing to the second MX record for those two domains and that
> appears to have the mail get through.
>
> sympatico.ca 246620674.pamx1.hotmail.com
> bell.net 246620674.pamx1.hotmail.com
>
>
> Andy of
> http://KonecnyConsulting.ca in Toronto
> Knowledge Partner
> http://forums.novell.com/member.php/75037-konecnya
> If you find a post helpful and are logged in the Web interface,
> please show your appreciation by clicking on the star below. Thanks!

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Knowledge Partner

Re: Error 550

Hi.

Am 11.08.2015 um 02:12 schrieb Steve Babcock:
> I put the gwia into diagnsotic mode but no more useful details show in
> the log


I know it's hard to believe, but it's literally impossible this is a
problem with groupwise.

http://www.dslreports.com/forum/r30104977-Any-way-to-check-if-Sympatico-has-blacklisted-a-domain

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Knowledge Partner
Knowledge Partner

Re: Error 550

In article <FLmyx.454$Qq2.244@novprvlin0913.provo.novell.com>, Massimo
Rosen wrote:
> I know it's hard to believe, but it's literally impossible this is a
> problem with groupwise.


It is not impossible that someone does an antispam test that works out
to 'if this characteristic that GroupWise happens to match' then block
Think of some of the pathetic beliefs we run into. Being a technical
person does not confer immunity to stupid beliefs.
"This shouldn't cause anyone any problems when I make this tiny change"
Sigh


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!

___
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Andy of Konecny Consulting in Toronto
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Knowledge Partner

Re: Error 550

Andy,

Am 11.08.2015 um 18:32 schrieb Andy Konecny:
> In article <FLmyx.454$Qq2.244@novprvlin0913.provo.novell.com>, Massimo
> Rosen wrote:
>> I know it's hard to believe, but it's literally impossible this is a
>> problem with groupwise.

>
> It is not impossible that someone does an antispam test that works out
> to 'if this characteristic that GroupWise happens to match' then block


At this point of the SMTP conversation (at the Mail From:), there's not
much if anything that a sending system would have revealed to identify
it other than it's hostname and the senders email address.
Yeah, in theory they could have memorized that from some conversation
before or may even turn around and fake a sending connection to see the
banner or some such. But in reality, it's not possible, as in absolutely
makes no sense. Their problem is rather obviously DNS related. They
clearly claim the sending domain is invalid. If there's a systematic
issue for all these cases, then it's in DNS somewhere, not the type of
the sending mail system.

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Knowledge Partner
Knowledge Partner

Re: Error 550

In article <Fusyx.472$Qq2.124@novprvlin0913.provo.novell.com>, Massimo
Rosen wrote:
> If there's a systematic
> issue for all these cases, then it's in DNS somewhere, not the type of
> the sending mail system.


Yes, but what is it.
They could be remembering from previous messages that come through as
GWIA certainly does identify itself along the way.
A mystery for sure. Now to some how get through to the right bodies at
Sympatico/Bell on this.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!

___
“i’ve sworn an oath of solitude til the blight is purged from these lands”
Andy of Konecny Consulting in Toronto
Knowledge Partner Profile
If you find a post helpful, click the Like button below. Thanks!
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