bp123 Absent Member.
Absent Member.
1852 views

Error Connecting to Web Page: Service Not Available

Hi,
Thanks in advance for your help. I have installed a new SLES server and installed DS on it from scratch. All seemed like it went well. The services start okay and stay up and rcdatasync status shows they are all running.
I can connect to the web admin fine. However, I try and connect to the https site and I receive the following error:
Service Not Available.

Since I am getting this no users can subscribe. Any ideas on what may cause this or where I can find more information on this error?

Thanks again.
Labels (1)
0 Likes
6 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Error Connecting to Web Page: Service Not Available

Hello,

Normally if you try to connect to https website using a browser, it should
give you 400 Bad Request or something like this but the device should be
able to connect using the ActiveSync Protocol.

Can you confirm, if you can telnet to port 443 by typing
telnet IPAddress 443

You can also use "netstat -patune | grep 443" to confirm if port 443 is
listening and it should be used by the python process

If Port 443, is not listening, please follow the steps listed below

1. Type https://IPAddress:8120
2. Edit Mobility Connector
3. In the Connector settings make sure that Secure is selected and Port 443
is mentioned
4. Also make sure that the connector is running
5. If you tried to use your own certificate, browse to
/var/lib/datasync/device directory and move all the files from there and
restart the Mobility Connector from WebAdmin to see if that makes the 443
port open. If it does, then it means that something is wrong with the
certificate or it is missing something

Waiting for your response.

Regards
MJ



>>> On Monday, July 26, 2010 at 02:46 PM, in message

<bp123.4eq5eq@no-mx.forums.novell.com>,
bp123<bp123@no-mx.forums.novell.com>
wrote:

> Hi,
> Thanks in advance for your help. I have installed a new SLES server
> and installed DS on it from scratch. All seemed like it went well. The
> services start okay and stay up and rcdatasync status shows they are all
> running.
> I can connect to the web admin fine. However, I try and connect to the
> https site and I receive the following error:
> Service Not Available.
>
> Since I am getting this no users can subscribe. Any ideas on what may
> cause this or where I can find more information on this error?
>
> Thanks again.

0 Likes
bp123 Absent Member.
Absent Member.

Re: Error Connecting to Web Page: Service Not Available

Hi, thanks for the reply. Yes, I can telnet to 443. I actually built the server again and still can't get a device to register. I now hit the site and, which is just https://ipaddress and do not receive the message but I don't get anything.
When I try it from the device it just says cannot connect. I see it connect on the server, however; and ran wireshark and saw it communicating. However, since it is 443, obviously I can't see the data.
Do you have any other ideas?
Thanks again.
0 Likes
WalterH Absent Member.
Absent Member.

Re: Error Connecting to Web Page: Service Not Available

Hi,

try to disable IP V6, sometime this helps.

Walter


Am 26.07.2010 22:46, schrieb bp123:
>
> Hi,
> Thanks in advance for your help. I have installed a new SLES server
> and installed DS on it from scratch. All seemed like it went well. The
> services start okay and stay up and rcdatasync status shows they are all
> running.
> I can connect to the web admin fine. However, I try and connect to the
> https site and I receive the following error:
> Service Not Available.
>
> Since I am getting this no users can subscribe. Any ideas on what may
> cause this or where I can find more information on this error?
>
> Thanks again.
>
>


0 Likes
bp123 Absent Member.
Absent Member.

Re: Error Connecting to Web Page: Service Not Available

Thanks for the input. Had 2.2 on the droid that we tried this from. We downgraded it to 2.1 and it worked perfectly. Does anyone know where I can get documentation on how to set up an Iphone? Thanks again.
0 Likes
Highlighted
Micro Focus Contributor
Micro Focus Contributor

Re: Error Connecting to Web Page: Service Not Available

Basic instructions on getting your Mobility Pack running on your iPhone/iTouch device:


1. Make sure that your Mobility Pack server is up and running and you have the following information:

* Server address
* Port (if non-standard)
* Whether the server requires a secure connection or not


2. On your iPhone, go to Settings > Mail, Contacts, Calendars > Add Account > Exchange


3. Enter the required information:

* For your email, enter your name (an "@" isn't necessary)
* Leave Domain blank
* Enter your Mobility Pack username
* Enter your Mobility Pack password
* Under description, enter your name


4. Click next. It will prompt you for your server address. Enter your Mobility Pack server address followed by the port if necessary. If no port is listed, the setup will first try on port 443, and then fall back to port 80. If you need to list a port, for example, if your server address is 123.123.123.123 running on port 8443, you would enter: 123.123.123.123:8443


5. Hit next

* If it notifies you that the connection failed it is because your server requires an non-secure connection and the iPhone uses a secure connection by default. You can change this later.


6. Select to sync contacts and calendar items (if you wish for these items to be sync to your device)

* When it prompts you, it is recommended that you choose to leave existing contacts and calendar items on your device.


7. When finish configuring your account, verify that your user settings are correct by going to Settings > Mail, Contacts, Calendars and select your existing account. Select account info, and verify your settings.

* If your Mobility Pack server requires a non-secure connection, turn ssl OFF.


8. On your iPhone, go to Mail, and navigate to your new account. Syncing should begin -- it may take a few minutes to perform the initial sync and pull down all of your items.
bp123 Absent Member.
Absent Member.

Re: Error Connecting to Web Page: Service Not Available

Disregard that last post. We got it working. Thanks for all your help.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.