Anonymous_User Absent Member.
Absent Member.

Error on update.

I patch my GroupWise messenger environment from 1.0.4 to 1.0.5 and we have the client to update on everybody's workstation at login.

I got a large number of clients that received this message.

CRC error: The file C:\Novell\Messenger\nmclen.chm doesn't match the file in the setup's .cab file.
The medium from which you are running the setup may be corrupted; contact your software vendor.

The client install gives tree responses. Ignore Cancel, or Retry. If they cancel or retry they ruin IM that is on here workstation and we now have to uninstall and reinstall. If they Ignore and allow the install to complete. messenger works fine.

Has any one seen this problem.

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2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Error on update.


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Anonymous_User Absent Member.
Absent Member.

Re: Error on update.

I have seen this problem when you have updated with the latest MicroSoft
patches for their OS version. Also if the OS is in a language other than
English. are any of these situations the case?

Suzanne Miles
Volunteer Sysop, Novell Support Connection
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