Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
Anonymous_User Absent Member.
Absent Member.
1264 views

Error on update.

I patch my GroupWise messenger environment from 1.0.4 to 1.0.5 and we have the client to update on everybody's workstation at login.

I got a large number of clients that received this message.

CRC error: The file C:\Novell\Messenger\nmclen.chm doesn't match the file in the setup's .cab file.
The medium from which you are running the setup may be corrupted; contact your software vendor.

The client install gives tree responses. Ignore Cancel, or Retry. If they cancel or retry they ruin IM that is on here workstation and we now have to uninstall and reinstall. If they Ignore and allow the install to complete. messenger works fine.

Has any one seen this problem.


Labels (1)
0 Likes
2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Error on update.

Thomas,

It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)

If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
http://support.novell.com/forums/

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Error on update.

I have seen this problem when you have updated with the latest MicroSoft
patches for their OS version. Also if the OS is in a language other than
English. are any of these situations the case?


Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.