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RLMILLIES Absent Member.
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Faulting application name: grpwise.exe, version: 14.0.0.2524

I have one user on Windows 7 Pro x64 that will have his GroupWise crash out about once a day. He says sometimes he will be working in other programs and a popup will come up that GroupWise has stopped responding and to close program.

The event log shows:

Faulting application name: grpwise.exe, version: 14.0.0.25243, time stamp: 0x5334b3ec
Faulting module name: gwenv1.dll, version: 14.0.0.25243, time stamp: 0x5334b1f9
Exception code: 0xc0000005
Fault offset: 0x00450dfb
Faulting process id: 0x2308
Faulting application start time: 0x01cfc22505c31a56
Faulting application path: C:\Program Files (x86)\Novell\GroupWise\grpwise.exe
Faulting module path: C:\Program Files (x86)\Novell\GroupWise\gwenv1.dll
Report Id: f3b0976c-2e26-11e4-8725-f8b156b229f2

Any ideas why?
Ken

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Knowledge Partner
Knowledge Partner

Re: Faulting application name: grpwise.exe, version: 14.0.0.2524

On 28/08/2014 14:06, RLMILLIES wrote:

> I have one user on Windows 7 Pro x64 that will have his GroupWise crash
> out about once a day. He says sometimes he will be working in other
> programs and a popup will come up that GroupWise has stopped responding
> and to close program.
>
> The event log shows:
>
> Faulting application name: grpwise.exe, version: 14.0.0.25243, time
> stamp: 0x5334b3ec
> Faulting module name: gwenv1.dll, version: 14.0.0.25243, time stamp:
> 0x5334b1f9
> Exception code: 0xc0000005
> Fault offset: 0x00450dfb
> Faulting process id: 0x2308
> Faulting application start time: 0x01cfc22505c31a56
> Faulting application path: C:\Program Files
> (x86)\Novell\GroupWise\grpwise.exe
> Faulting module path: C:\Program Files
> (x86)\Novell\GroupWise\gwenv1.dll
> Report Id: f3b0976c-2e26-11e4-8725-f8b156b229f2
>
> Any ideas why?


No but please can you try the SP1 client which was recently released.
It's available for download @
https://download.novell.com/Download?buildid=adKLQO6vZjA~

HTH.
--
Simon
Novell Knowledge Partner

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RLMILLIES Absent Member.
Absent Member.

Re: Faulting application name: grpwise.exe, version: 14.0.0.

smflood;2331155 wrote:
On 28/08/2014 14:06, RLMILLIES wrote:

> I have one user on Windows 7 Pro x64 that will have his GroupWise crash
> out about once a day. He says sometimes he will be working in other
> programs and a popup will come up that GroupWise has stopped responding
> and to close program.
>
> The event log shows:
>
> Faulting application name: grpwise.exe, version: 14.0.0.25243, time
> stamp: 0x5334b3ec
> Faulting module name: gwenv1.dll, version: 14.0.0.25243, time stamp:
> 0x5334b1f9
> Exception code: 0xc0000005
> Fault offset: 0x00450dfb
> Faulting process id: 0x2308
> Faulting application start time: 0x01cfc22505c31a56
> Faulting application path: C:\Program Files
> (x86)\Novell\GroupWise\grpwise.exe
> Faulting module path: C:\Program Files
> (x86)\Novell\GroupWise\gwenv1.dll
> Report Id: f3b0976c-2e26-11e4-8725-f8b156b229f2
>
> Any ideas why?


No but please can you try the SP1 client which was recently released.
It's available for download @
https://download.novell.com/Download?buildid=adKLQO6vZjA~

HTH.
--
Simon
Novell Knowledge Partner

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please show your appreciation and click on the star below. Thanks.
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So far so good - The client has not crashed since the update.

Sincerely,
Ken

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