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kleberj
Absent Member.
Absent Member.
‎2015-07-02 12:46
939 views

Forwarded emails as attachments

Hi all,

we have problems with forwarded emails. When users send them as attachment, the external recipient receives them as "message-rfc822-attachment", which can't be opened by their mail client. Forwarding as attachment worked fine with Groupwise 8.
As a workaround i stored the email as an eml-file and attached this to a new mail. This should be readable by most mail systems, but a better solution or an advicewould be nice.

Thank You
Joachim
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laurabuckley
Micro Focus Expert
Micro Focus Expert
‎2015-07-02 12:51

Hi Joachim

Welcome to the forums and thank you for your question.

Forwarding an e-mail as an attachment works fine in a GroupWise 2014 system - there has been no report of your issue that I am aware of. This points to something wrong with your specific system.

So, a few questions... Is it only one user affected? Is it only one external recipient affected? Is it only one specific e-mail that is affected, or any e-mail forwarded?

Looking forward to hearing back from you.

Cheers,
Laura Buckley

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