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GMS 2.0 User has incorrect Groupwise Username - Fails INit

Hi

I have a GMS 2.0 setup
Users are connecting and emails syncing

I have a single user that was GMSsyncing, but the username and
groupwise ID were different - Mobile connection failing.
eg FNERK and frednerk respectively

I removed the user from the group that provides GMS access
Initiated a user resync and waited until the user was removed from
GMS.
Changed the Groupwise ID to match the user ID
ie both now FNERK
Syncronised the user

Added the user back into the group
Initiated a user resync and waited until the user was added back into
GMS.

Sync Failed - when I investigated, the user> Groupwise Settings >
Groupwise User Name is still frednerk, not FNERK

Its like its reactivating the old account within GMS rather than
reading the new one correctly from LDAP/Groupwise
I checked the groupwise information on the user and it all seems
correct

Suggestions ?

Thanks in Advance
Mark
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Re: GMS 2.0 User has incorrect Groupwise Username - Fails INit

In article <nfedg9dksvb536vu8j007drbr93ucfvh09@4ax.com>, Mark Casey
wrote:
> Its like its reactivating the old account within GMS rather than
> reading the new one correctly from LDAP/Groupwise
>

Perhaps 'vacuuming' the GMS databases before re-adding Fred back in may
clear that. OR it might be just the restarting of GMS that does the
trick.
https://www.novell.com/support/kb/doc.php?id=7009453


Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Re: GMS 2.0 User has incorrect Groupwise Username - Fails INit

Thanks for that, but nope didn't work
Seemed to work for another user.
I cant find anything on the groupwise end that has the full name, the
only thig I can think of is that the name is 13 characters ... Tried
everything I can think of

Mark


On Fri, 21 Feb 2014 03:38:20 GMT, Andy Konecny
<konecnya@no-mx.forums.novell.com> wrote:

>In article <nfedg9dksvb536vu8j007drbr93ucfvh09@4ax.com>, Mark Casey
>wrote:
>> Its like its reactivating the old account within GMS rather than
>> reading the new one correctly from LDAP/Groupwise
>>

>Perhaps 'vacuuming' the GMS databases before re-adding Fred back in may
>clear that. OR it might be just the restarting of GMS that does the
>trick.
>https://www.novell.com/support/kb/doc.php?id=7009453
>
>
>Andy of
>KonecnyConsulting.ca in Toronto
>Knowledge Partner
> http://forums.novell.com/member.php/75037-konecnya
>If you find a post helpful and are logged in the Web interface, please
>show your appreciation by clicking on the star below. Thanks!

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Absent Member.

Re: GMS 2.0 User has incorrect Groupwise Username - Fails INit

Mark Casey wrote:

> Thanks for that, but nope didn't work
> Seemed to work for another user.
> I cant find anything on the groupwise end that has the full name, the
> only thig I can think of is that the name is 13 characters ... Tried
> everything I can think of


Maybe try deleting the user, then follow this TID to completely remove
all references to the user from the database before adding the user
back in?

https://www.novell.com/support/kb/doc.php?id=7008780

--
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We know what your world looks like. http://www.novell.com/yourworld/

Joe Marton Emeritus Knowledge Partner
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