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Micro Focus Expert
Micro Focus Expert
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GMS Installation Error on SLES 12 SP2

Customer was trying to install GMS 14.2.2 on a SLES 12 SP2 server:

Installing GMS 14.2.2 reports that python-ldap is needed but not available. The python-ldap RPM does not exist on the SLES12 SP2 media or the update channels. See attached screenshot.

python-ldap is needed by datasync-common-14.2.2.7119-1.1.x86_64
python-ldap is needed by datasync-configengine-14.2.2.7119-1.1.x86_64
python-ldap is needed by datasync-syncengine-14.2.2.7119-1.1.x86_64
python-ldap is needed by datasync-webadmin-14.2.2.7119-1.1.x86_64
The GMS rpms failed to install. You must have a Software Repository configured for SLES 12

Has anyone else seen this?

DS
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Knowledge Partner
Knowledge Partner

Re: GMS Installation Error on SLES 12 SP2

I'm going to ask the obvious question because I do not see much in the way
of addressing it:

Is it supported on SLES 12 SP2?

On my SLES 12 SP1 system (available to check quickly) I saw python-ldap
available when I queried via zypper, and I only have an ISO mounted there
I believe:


zypper se python-ldap



--
Good luck.

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Micro Focus Expert
Micro Focus Expert

Re: GMS Installation Error on SLES 12 SP2

Evening AB,

I was provided a little more information on the full installation issues.

Customer used the GMS 14.2.0 iso for the installation, which as I found out later there was a known Bug against this version. Customer later tried to install from the correct iso for SLES 12, and still had issues. When discussing this with a GroupWise consultant he was a person that actually came across this Bug in the first place, and he said that the installation should be done using the GMS version for SLES 12, on a clean system. So the customer is rebuilding their SLES 12 base system, and then following the Documentation for the GMS for SLES 12. I'll be monitoring this in the morning. Determining next steps at this point.

If that fails will work with BL to make sure this Bug/Build is the version that the customer downloaded.

DS
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Knowledge Partner
Knowledge Partner

Re: GMS Installation Error on SLES 12 SP2

On 07/27/2017 04:14 PM, dschaldenovell wrote:
>
> Customer used the GMS 14.2.0 iso for the installation, which as I found
> out later there was a known Bug against this version. Customer later
> tried to install from the correct iso for SLES 12, and still had issues.
> When discussing this with a GroupWise consultant he was a person that
> actually came across this Bug in the first place, and he said that the
> installation should be done using the GMS version for SLES 12, on a
> clean system. So the customer is rebuilding their SLES 12 base system,
> and then following the Documentation for the GMS for SLES 12. I'll be
> monitoring this in the morning. Determining next steps at this point.
>
> If that fails will work with BL to make sure this Bug/Build is the
> version that the customer downloaded.


Sounds good to me; I helped a client earlier this week with an install of
eDir 9.0 SP3 on SLES 12 after installing GMS (but at least GMS was on
there). I do not know that you'll go that route, but if you do there is a
bug fixed, presumably, in 9.0 SP4 (hopefully out by the time you need it)
with the the installer where it fails while installing novell-NDSbase
(part of eDir) after other products, like GMS, ZCM, etc. If you hit it,
let me know and we'll use a workaround, but otherwise hopefully the GMS
installer for SLES 12 works for you.

--
Good luck.

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show your appreciation and click on the star below.

If you want to send me a private message, please let me know in the
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