Cadet 1st Class
Cadet 1st Class
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GW 14.2.2 client has problems with find (upper right corner)

I am having problems with the search on the ‘Mailbox’ line. If I type in ‘advis’, I get the following.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

If I type in ‘adviso’, I get the same.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

If I type in ‘advisor’, I get the following.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

It doesn’t make sense that I should get more values with ‘advisor’, then with ‘advis’. And when I go into the last email, ‘T-Mobile’, I can’t find ‘advisor’ at all. I rebuilt the quick finder index and the result is the examples above.

When I leave the cursor over the ‘X’, it comes up with the values being used to locate messages. Is there any way to change this search to work like it used to work in GW8, i.e., only the subject and the from fields.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

My groupwise is 14.2.2. My client is 14.2.2. The client is a windows client. Groupwise is running on a Windows 2012R2 server.
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Absent Member.
Absent Member.

flakestar,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:

- Visit https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.microfocus.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
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Your Micro Focus Forums Team
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Knowledge Partner Knowledge Partner
Knowledge Partner

In article <flakestar.7z06y0@no-mx.forums.microfocus.com>, Flakestar
wrote:
> It doesn?t make sense that I should get more values with ?advisor?, then
> with ?advis?. And when I go into the last email, ?T-Mobile?, I can?t
> find ?advisor? at all. I rebuilt the quick finder index and the result
> is the examples above.


Indexers often only index full words and get less able with partial words,
hence making plenty of sense that it is challenged to find the partial
words, but finds the full words without issue.
As for the T-Mobile message, I wonder if 'advisor' is buried in the
Messages Source, so do search that tab.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Micro Focus Expert
Micro Focus Expert

Hi,

To add to what Andy has said... the GroupWise search engine does indeed create an index of whole words.

To see more about how the find features works see here: https://www.novell.com/documentation/groupwise2014r2/gw2014_guide_userwin/data/find_comparison.html

Note that there are differences between the different Find functions/features. Let us know if this doesn't answer your questions and we'll do some testing for you.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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