GW 14.2.2 client has problems with find (upper right corner)

[Flakestar]

I am having problems with the search on the ‘Mailbox’ line. If I type in ‘advis’, I get the following.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

If I type in ‘adviso’, I get the same.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

If I type in ‘advisor’, I get the following.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

It doesn’t make sense that I should get more values with ‘advisor’, then with ‘advis’. And when I go into the last email, ‘T-Mobile’, I can’t find ‘advisor’ at all. I rebuilt the quick finder index and the result is the examples above.

When I leave the cursor over the ‘X’, it comes up with the values being used to locate messages. Is there any way to change this search to work like it used to work in GW8, i.e., only the subject and the from fields.

(Because the images do not transfer properly. I will attach the entire writeup as an attachment.)

My groupwise is 14.2.2. My client is 14.2.2. The client is a windows client. Groupwise is running on a Windows 2012R2 server.

[AutomaticReply]

flakestar,

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[KonecnyA]

In article <flakestar.7z06y0@no-mx.forums.microfocus.com>, Flakestar
wrote:
> It doesn?t make sense that I should get more values with ?advisor?, then
> with ?advis?. And when I go into the last email, ?T-Mobile?, I can?t
> find ?advisor? at all. I rebuilt the quick finder index and the result
> is the examples above.

Indexers often only index full words and get less able with partial words,
hence making plenty of sense that it is challenged to find the partial
words, but finds the full words without issue.
As for the T-Mobile message, I wonder if 'advisor' is buried in the
Messages Source, so do search that tab.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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[laurabuckley]

Hi,

To add to what Andy has said... the GroupWise search engine does indeed create an index of whole words.

To see more about how the find features works see here: https://www.novell.com/documentation/groupwise2014r2/gw2014_guide_userwin/data/find_comparison.html

Note that there are differences between the different Find functions/features. Let us know if this doesn't answer your questions and we'll do some testing for you.

Cheers,