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GW 18.1 - User "admin" - where to find?

Yesterday we updated Groupwise from 2014.2 to 18.1 on SLES11 SP4.
So far so good.

Now one thing is a bit strange: We formerly had 3 admin users - 2 Users (me and my coworker both with a groupwise account) and the account "admin".
The admin account was never connected to a Groupwise account. I think it was the old eDir account we used for Groupwise 5 to 2012. Since 2014 we have no more eDir users - though admin account worked without problems.

Now with 18.1 when I login to Admin Console I always can use my own account without problems.

When I use the admin account sometimes it worked but only for let's say 10 mins. After that Admin Console tells me System privilegues are needed.:confused:
After I log out I cannot login with admin again "The user name or password you have entered is incorrect."
After a while it worked again for 10 mins.

Where can this admin user be found? Under System - Administrator there is only mine and my coworkers account listed. I cannot add any users without a GW Account.

Can someone enlighten me what's about this admin user? Seems to me like a legacy object.

OES 2015 SP1 - (so SLES 11 SP4)
Small System: 1 Domain, 1 POA, 1 GWIA, 1 Webaccess
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Micro Focus Expert
Micro Focus Expert

Re: GW 18.1 - User "admin" - where to find?

Hi,

In the GroupWise admin console do a Global Search for an account called admin. You can't have an account existing in your GroupWise system that has the same name as your super admin user. Doesn't matter if they show or not in the "System Administrators" interface or not. Alternatively rename your super admin --> let me know if you need the command to do this.

Cheers,
Laura Buckley

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Trusted Contributor.. lis Trusted Contributor..
Trusted Contributor..

Re: GW 18.1 - User "admin" - where to find?

Hi Laura,

found this: https://www.novell.com/documentation/groupwise18/gw18_guide_admin/data/adm_sys_admins_super_admin.html

The Super Admin user has automatic intruder lockout functionality. If an incorrect password is entered 5 times in a 1 minute period, the account is locked for 5 minutes.

That explains everything.

Thanks for pushing me in the right direction.
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Micro Focus Expert
Micro Focus Expert

Re: GW 18.1 - User "admin" - where to find?

Hi,

Glad you have it all figured out 🙂

Cheers,
Laura Buckley

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