UPDATE! The community will be go into read-only on April 19, 8am Pacific in preparation for migration on April 21. Read more.
UPDATE! The community will be go into read-only on April 19, 8am Pacific in preparation for migration on April 21.Read more.
Ensign
Ensign
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GW 18.3 Link MessengerService to GW-user

Hi All,

after upgrading are GW und Messenger System to 18.3 I could connect almost all Mail users within the Groupwise Administration Panel to the Messenger Service in the Panel "Messenger".

There have been a low number of users where this approach has failed. I'm getting an error Message:

"Remote resource (https://192.168.xxx.xxx:8315/users/XXX) returned error: "Document not Found for ID ::: XYZ-T"

I'm not even able to create a new user within this tab. I'm only able to create the user within the MessengerService itself, but then it is not connected to the GW-Mail User.

Does anybody have an idea? Which logfiles could be of a help? I see no difference for these users - as I said the majority has been imported without problem.

best regards

Arne

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