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GW Mobility Service admin console - logins for non-Admins no longerworks

We recently upgraded from the GW Mobility Pack (Data Synchronizer)
v1.2.5 (299) to the new GW Mobility Service v2.0.1 (53).

Previously, a regular user could login to the Data Synchronizer admin
console and configure their own account settings to determine which
cabinet folders or address books would get synchronized to their mobile
device.

Since our upgrade to the GW Mobility Service, only administrators can
log in to the admin console. Any attempt by a non-admin user to login
to the admin console is met with an "Invalid username/password" error.

Is this by design, or is there something we've missed in our GMS
configuration?

Thanks,
Greg

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former e-mail for posting:
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Re: GW Mobility Service admin console - logins for non-Admins no longer works

"Greg N." wrote:

> Any attempt by a non-admin user to login to the admin console is met with an
> "Invalid username/password" error.
>
> Is this by design, or is there something we've missed in our GMS
> configuration?


If you switched your authentication mode from LDAP to GW, then you will need to
login with the GW user/password. Have you tried that? It's quite possible that
this is an entirely different password (and in some cases a different userid).

--
Danita
Novell Knowledge Partner
GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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Re: GW Mobility Service admin console - logins for non-Admins nolonger works

On 4/22/2014 11:49 AM, DZanre wrote:> "Greg N." wrote:
>
>> Any attempt by a non-admin user to login to the admin console is met

with an
>> "Invalid username/password" error.
>>
>> Is this by design, or is there something we've missed in our GMS
>> configuration?

>
> If you switched your authentication mode from LDAP to GW, then you

will need to
> login with the GW user/password. Have you tried that? It's quite

possible that
> this is an entirely different password (and in some cases a different

userid).
>



Danita,

Thanks for responding. Unfortunately, the authentication type wasn't
changed during the upgrade. It's still set to LDAP. Both Provisioning
and Authentication under User Source are on LDAP.

I did go ahead and try a GW login anyway, but no luck.

I also checked the base user and group DN's to make sure they are still
set to the correct eDirectory context, and they are.

Any other suggestions?

Thanks,
-Greg




--
former e-mail for posting:
gtnbuckeye@NOnetscapeSPAM.net
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