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GW2012 Web Access Logging

GW2012SP1
GW2012SP2
SLES11SP3
SLES10SP3

We have two GW Web Access Linux servers. Neither one creates the log files
on startup. The WEBACC.CFG both have the path to the log file folder as
$(webapp.config.path)\logs. With the GW2012 Web Access installed and running
on a MS Windows 2K12 server the logs are created. I know, run MS....however
that is not an option. Linux is preferred.

What, if anything are we missing?

Any assistance is greatly appreciated.

JoeK


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Re: GW2012 Web Access Logging

JKress;2328872 wrote:
GW2012SP1
GW2012SP2
SLES11SP3
SLES10SP3

We have two GW Web Access Linux servers. Neither one creates the log files
on startup. The WEBACC.CFG both have the path to the log file folder as
$(webapp.config.path)\logs. With the GW2012 Web Access installed and running
on a MS Windows 2K12 server the logs are created. I know, run MS....however
that is not an option. Linux is preferred.

What, if anything are we missing?

Any assistance is greatly appreciated.

JoeK


Just off the top of my head.
Try changing the direction of the \ to / as Linux uses the slash that way round in folder paths.

M
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Re: GW2012 Web Access Logging

JKress;2328872 wrote:
GW2012SP1
GW2012SP2
SLES11SP3
SLES10SP3

We have two GW Web Access Linux servers. Neither one creates the log files
on startup. The WEBACC.CFG both have the path to the log file folder as
$(webapp.config.path)\logs. With the GW2012 Web Access installed and running
on a MS Windows 2K12 server the logs are created. I know, run MS....however
that is not an option. Linux is preferred.

What, if anything are we missing?

Any assistance is greatly appreciated.

JoeK


Granted, mine is on OES2, but the webacc.cfg shows:
Log.path=$(Webapp.Config.path)\logs

It places the logs in the:
/var/opt/novell/groupwise/webaccess/logs
directory

Does that help?

--Kevin
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Re: GW2012 Web Access Logging

Thanks for the responses, however the path is correct. The users and temp
folders in the same path populate if the permissions are correct for them. I
made the permissions the same on the logs folder, however no logs.

Any other thoughts please?

JoeK

"kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
news:kjhurni.6iqq2o@no-mx.forums.novell.com...
>
> JKress;2328872 Wrote:
>> GW2012SP1
>> GW2012SP2
>> SLES11SP3
>> SLES10SP3
>>
>> We have two GW Web Access Linux servers. Neither one creates the log
>> files
>> on startup. The WEBACC.CFG both have the path to the log file folder as
>> $(webapp.config.path)\logs. With the GW2012 Web Access installed and
>> running
>> on a MS Windows 2K12 server the logs are created. I know, run
>> MS....however
>> that is not an option. Linux is preferred.
>>
>> What, if anything are we missing?
>>
>> Any assistance is greatly appreciated.
>>
>> JoeK

>
> Granted, mine is on OES2, but the webacc.cfg shows:
> Log.path=$(Webapp.Config.path)\logs
>
> It places the logs in the:
> /var/opt/novell/groupwise/webaccess/logs
> directory
>
> Does that help?
>
> --Kevin
>
>
> --
> The opinions expressed are my own.
> Check out my OES2 Guides:
> Installing OES2 SP2:
> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
> Upgrading to OES2 with ID Transfer:
> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
> GroupWise Migration with OES2 ID Transfer:
> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
> ------------------------------------------------------------------------
> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
> View this thread: https://forums.novell.com/showthread.php?t=478720
>



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Re: GW2012 Web Access Logging

JKress;2329051 wrote:
Thanks for the responses, however the path is correct. The users and temp
folders in the same path populate if the permissions are correct for them. I
made the permissions the same on the logs folder, however no logs.

Any other thoughts please?

JoeK

"kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
news:kjhurni.6iqq2o@no-mx.forums.novell.com...
>
> JKress;2328872 Wrote:
>> GW2012SP1
>> GW2012SP2
>> SLES11SP3
>> SLES10SP3
>>
>> We have two GW Web Access Linux servers. Neither one creates the log
>> files
>> on startup. The WEBACC.CFG both have the path to the log file folder as
>> $(webapp.config.path)\logs. With the GW2012 Web Access installed and
>> running
>> on a MS Windows 2K12 server the logs are created. I know, run
>> MS....however
>> that is not an option. Linux is preferred.
>>
>> What, if anything are we missing?
>>
>> Any assistance is greatly appreciated.
>>
>> JoeK

>
> Granted, mine is on OES2, but the webacc.cfg shows:
> Log.path=$(Webapp.Config.path)\logs
>
> It places the logs in the:
> /var/opt/novell/groupwise/webaccess/logs
> directory
>
> Does that help?
>
> --Kevin
>
>
> --
> The opinions expressed are my own.
> Check out my OES2 Guides:
> Installing OES2 SP2:
> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
> Upgrading to OES2 with ID Transfer:
> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
> GroupWise Migration with OES2 ID Transfer:
> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
> ------------------------------------------------------------------------
> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
> View this thread: https://forums.novell.com/showthread.php?t=478720
>


This is going to sound dumb, but what's the log level set to in the webacc.cfg file?
--Kevin
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Super Contributor.

Re: GW2012 Web Access Logging

NORMAL

"kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
news:kjhurni.6ir4fe@no-mx.forums.novell.com...
>
> JKress;2329051 Wrote:
>> Thanks for the responses, however the path is correct. The users and
>> temp
>> folders in the same path populate if the permissions are correct for
>> them. I
>> made the permissions the same on the logs folder, however no logs.
>>
>> Any other thoughts please?
>>
>> JoeK
>>
>> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
>> news:kjhurni.6iqq2o@no-mx.forums.novell.com...
>> >
>> > JKress;2328872 Wrote:
>> >> GW2012SP1
>> >> GW2012SP2
>> >> SLES11SP3
>> >> SLES10SP3
>> >>
>> >> We have two GW Web Access Linux servers. Neither one creates the log
>> >> files
>> >> on startup. The WEBACC.CFG both have the path to the log file folder

>> as
>> >> $(webapp.config.path)\logs. With the GW2012 Web Access installed and
>> >> running
>> >> on a MS Windows 2K12 server the logs are created. I know, run
>> >> MS....however
>> >> that is not an option. Linux is preferred.
>> >>
>> >> What, if anything are we missing?
>> >>
>> >> Any assistance is greatly appreciated.
>> >>
>> >> JoeK
>> >
>> > Granted, mine is on OES2, but the webacc.cfg shows:
>> > Log.path=$(Webapp.Config.path)\logs
>> >
>> > It places the logs in the:
>> > /var/opt/novell/groupwise/webaccess/logs
>> > directory
>> >
>> > Does that help?
>> >
>> > --Kevin
>> >
>> >
>> > --
>> > The opinions expressed are my own.
>> > Check out my OES2 Guides:
>> > Installing OES2 SP2:
>> >

>> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
>> > Upgrading to OES2 with ID Transfer:
>> >

>> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
>> > GroupWise Migration with OES2 ID Transfer:
>> >

>> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
>> >

>> ------------------------------------------------------------------------
>> > kjhurni's Profile: https://forums.novell.com/member.php?userid=734
>> > View this thread: https://forums.novell.com/showthread.php?t=478720
>> >

>
> This is going to sound dumb, but what's the log level set to in the
> webacc.cfg file?
> --Kevin
>
>
> --
> The opinions expressed are my own.
> Check out my OES2 Guides:
> Installing OES2 SP2:
> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
> Upgrading to OES2 with ID Transfer:
> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
> GroupWise Migration with OES2 ID Transfer:
> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
> ------------------------------------------------------------------------
> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
> View this thread: https://forums.novell.com/showthread.php?t=478720
>



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Re: GW2012 Web Access Logging

JKress;2329321 wrote:
NORMAL

"kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
news:kjhurni.6ir4fe@no-mx.forums.novell.com...
>
> JKress;2329051 Wrote:
>> Thanks for the responses, however the path is correct. The users and
>> temp
>> folders in the same path populate if the permissions are correct for
>> them. I
>> made the permissions the same on the logs folder, however no logs.
>>
>> Any other thoughts please?
>>
>> JoeK
>>
>> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
>> news:kjhurni.6iqq2o@no-mx.forums.novell.com...
>> >
>> > JKress;2328872 Wrote:
>> >> GW2012SP1
>> >> GW2012SP2
>> >> SLES11SP3
>> >> SLES10SP3
>> >>
>> >> We have two GW Web Access Linux servers. Neither one creates the log
>> >> files
>> >> on startup. The WEBACC.CFG both have the path to the log file folder

>> as
>> >> $(webapp.config.path)\logs. With the GW2012 Web Access installed and
>> >> running
>> >> on a MS Windows 2K12 server the logs are created. I know, run
>> >> MS....however
>> >> that is not an option. Linux is preferred.
>> >>
>> >> What, if anything are we missing?
>> >>
>> >> Any assistance is greatly appreciated.
>> >>
>> >> JoeK
>> >
>> > Granted, mine is on OES2, but the webacc.cfg shows:
>> > Log.path=$(Webapp.Config.path)\logs
>> >
>> > It places the logs in the:
>> > /var/opt/novell/groupwise/webaccess/logs
>> > directory
>> >
>> > Does that help?
>> >
>> > --Kevin
>> >
>> >
>> > --
>> > The opinions expressed are my own.
>> > Check out my OES2 Guides:
>> > Installing OES2 SP2:
>> >

>> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
>> > Upgrading to OES2 with ID Transfer:
>> >

>> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
>> > GroupWise Migration with OES2 ID Transfer:
>> >

>> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
>> >

>> ------------------------------------------------------------------------
>> > kjhurni's Profile: https://forums.novell.com/member.php?userid=734
>> > View this thread: https://forums.novell.com/showthread.php?t=478720
>> >

>
> This is going to sound dumb, but what's the log level set to in the
> webacc.cfg file?
> --Kevin
>
>
> --
> The opinions expressed are my own.
> Check out my OES2 Guides:
> Installing OES2 SP2:
> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
> Upgrading to OES2 with ID Transfer:
> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
> GroupWise Migration with OES2 ID Transfer:
> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
> ------------------------------------------------------------------------
> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
> View this thread: https://forums.novell.com/showthread.php?t=478720
>


Do you have the webconsole enabled (ie: like http://servername/gw/webacc?action=Admin.Open)?

If so, does it show any log files being written?

If it does, then we can use the Linux Find command to see where it's storing them.

--Kevin
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Super Contributor.

Re: GW2012 Web Access Logging

No the WebAccess Admin console shows no log files being created.

"kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
news:kjhurni.6it1en@no-mx.forums.novell.com...
>
> JKress;2329321 Wrote:
>> NORMAL
>>
>> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
>> news:kjhurni.6ir4fe@no-mx.forums.novell.com...
>> >
>> > JKress;2329051 Wrote:
>> >> Thanks for the responses, however the path is correct. The users and
>> >> temp
>> >> folders in the same path populate if the permissions are correct for
>> >> them. I
>> >> made the permissions the same on the logs folder, however no logs.
>> >>
>> >> Any other thoughts please?
>> >>
>> >> JoeK
>> >>
>> >> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
>> >> news:kjhurni.6iqq2o@no-mx.forums.novell.com...
>> >> >
>> >> > JKress;2328872 Wrote:
>> >> >> GW2012SP1
>> >> >> GW2012SP2
>> >> >> SLES11SP3
>> >> >> SLES10SP3
>> >> >>
>> >> >> We have two GW Web Access Linux servers. Neither one creates the

>> log
>> >> >> files
>> >> >> on startup. The WEBACC.CFG both have the path to the log file

>> folder
>> >> as
>> >> >> $(webapp.config.path)\logs. With the GW2012 Web Access installed

>> and
>> >> >> running
>> >> >> on a MS Windows 2K12 server the logs are created. I know, run
>> >> >> MS....however
>> >> >> that is not an option. Linux is preferred.
>> >> >>
>> >> >> What, if anything are we missing?
>> >> >>
>> >> >> Any assistance is greatly appreciated.
>> >> >>
>> >> >> JoeK
>> >> >
>> >> > Granted, mine is on OES2, but the webacc.cfg shows:
>> >> > Log.path=$(Webapp.Config.path)\logs
>> >> >
>> >> > It places the logs in the:
>> >> > /var/opt/novell/groupwise/webaccess/logs
>> >> > directory
>> >> >
>> >> > Does that help?
>> >> >
>> >> > --Kevin
>> >> >
>> >> >
>> >> > --
>> >> > The opinions expressed are my own.
>> >> > Check out my OES2 Guides:
>> >> > Installing OES2 SP2:
>> >> >
>> >>

>> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
>> >> > Upgrading to OES2 with ID Transfer:
>> >> >
>> >>

>> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
>> >> > GroupWise Migration with OES2 ID Transfer:
>> >> >
>> >>

>> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
>> >> >
>> >>

>> ------------------------------------------------------------------------
>> >> > kjhurni's Profile: https://forums.novell.com/member.php?userid=734
>> >> > View this thread:

>> https://forums.novell.com/showthread.php?t=478720
>> >> >
>> >
>> > This is going to sound dumb, but what's the log level set to in the
>> > webacc.cfg file?
>> > --Kevin
>> >
>> >
>> > --
>> > The opinions expressed are my own.
>> > Check out my OES2 Guides:
>> > Installing OES2 SP2:
>> >

>> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
>> > Upgrading to OES2 with ID Transfer:
>> >

>> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
>> > GroupWise Migration with OES2 ID Transfer:
>> >

>> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
>> >

>> ------------------------------------------------------------------------
>> > kjhurni's Profile: https://forums.novell.com/member.php?userid=734
>> > View this thread: https://forums.novell.com/showthread.php?t=478720
>> >

>
> Do you have the webconsole enabled (ie: like
> http://servername/gw/webacc?action=Admin.Open)?
>
> If so, does it show any log files being written?
>
> If it does, then we can use the Linux Find command to see where it's
> storing them.
>
> --Kevin
>
>
> --
> The opinions expressed are my own.
> Check out my OES2 Guides:
> Installing OES2 SP2:
> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
> Upgrading to OES2 with ID Transfer:
> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
> GroupWise Migration with OES2 ID Transfer:
> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
> ------------------------------------------------------------------------
> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
> View this thread: https://forums.novell.com/showthread.php?t=478720
>



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Re: GW2012 Web Access Logging

JKress;2329352 wrote:
No the WebAccess Admin console shows no log files being created.

"kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
news:kjhurni.6it1en@no-mx.forums.novell.com...
>


Okay so we're getting somewhere. I suppose it's possible, for whatever reason, that the config variable isn't being used by the code, and that's why it's not writing the log file.

Can you manually change the .cfg so that it writes to the default spot?

(I think it's /var/opt/novell/groupwise/webaccess/logs)?

Rather than using the variable?
And then restart the tomcat process?

--Kevin
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Re: GW2012 Web Access Logging

Will do. It is a last resort attempt.

TKS,
JoeK

"kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
news:kjhurni.6iud3b@no-mx.forums.novell.com...
>
> JKress;2329352 Wrote:
>> No the WebAccess Admin console shows no log files being created.
>>
>> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
>> news:kjhurni.6it1en@no-mx.forums.novell.com...
>> >

>>

>
> Okay so we're getting somewhere. I suppose it's possible, for whatever
> reason, that the config variable isn't being used by the code, and
> that's why it's not writing the log file.
>
> Can you manually change the .cfg so that it writes to the default spot?
>
> (I think it's /var/opt/novell/groupwise/webaccess/logs)?
>
> Rather than using the variable?
> And then restart the tomcat process?
>
> --Kevin
>
>
> --
> The opinions expressed are my own.
> Check out my OES2 Guides:
> Installing OES2 SP2:
> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
> Upgrading to OES2 with ID Transfer:
> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
> GroupWise Migration with OES2 ID Transfer:
> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
> ------------------------------------------------------------------------
> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
> View this thread: https://forums.novell.com/showthread.php?t=478720
>



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Re: GW2012 Web Access Logging

That did it. Thanks

"Joe Kress" <jkress@ddssys.com> wrote in message
news:1RuHv.5155$BB4.248@novprvlin0913.provo.novell.com...
> Will do. It is a last resort attempt.
>
> TKS,
> JoeK
>
> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
> news:kjhurni.6iud3b@no-mx.forums.novell.com...
>>
>> JKress;2329352 Wrote:
>>> No the WebAccess Admin console shows no log files being created.
>>>
>>> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
>>> news:kjhurni.6it1en@no-mx.forums.novell.com...
>>> >
>>>

>>
>> Okay so we're getting somewhere. I suppose it's possible, for whatever
>> reason, that the config variable isn't being used by the code, and
>> that's why it's not writing the log file.
>>
>> Can you manually change the .cfg so that it writes to the default spot?
>>
>> (I think it's /var/opt/novell/groupwise/webaccess/logs)?
>>
>> Rather than using the variable?
>> And then restart the tomcat process?
>>
>> --Kevin
>>
>>
>> --
>> The opinions expressed are my own.
>> Check out my OES2 Guides:
>> Installing OES2 SP2:
>> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
>> Upgrading to OES2 with ID Transfer:
>> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
>> GroupWise Migration with OES2 ID Transfer:
>> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
>> ------------------------------------------------------------------------
>> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
>> View this thread: https://forums.novell.com/showthread.php?t=478720
>>

>
>



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Re: GW2012 Web Access Logging

JKress;2329767 wrote:
That did it. Thanks

"Joe Kress" <jkress@ddssys.com> wrote in message
news:1RuHv.5155$BB4.248@novprvlin0913.provo.novell.com...
> Will do. It is a last resort attempt.
>
> TKS,
> JoeK
>
> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
> news:kjhurni.6iud3b@no-mx.forums.novell.com...
>>
>> JKress;2329352 Wrote:
>>> No the WebAccess Admin console shows no log files being created.
>>>
>>> "kjhurni" <kjhurni@no-mx.forums.novell.com> wrote in message
>>> news:kjhurni.6it1en@no-mx.forums.novell.com...
>>> >
>>>

>>
>> Okay so we're getting somewhere. I suppose it's possible, for whatever
>> reason, that the config variable isn't being used by the code, and
>> that's why it's not writing the log file.
>>
>> Can you manually change the .cfg so that it writes to the default spot?
>>
>> (I think it's /var/opt/novell/groupwise/webaccess/logs)?
>>
>> Rather than using the variable?
>> And then restart the tomcat process?
>>
>> --Kevin
>>
>>
>> --
>> The opinions expressed are my own.
>> Check out my OES2 Guides:
>> Installing OES2 SP2:
>> http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
>> Upgrading to OES2 with ID Transfer:
>> http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
>> GroupWise Migration with OES2 ID Transfer:
>> http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id
>> ------------------------------------------------------------------------
>> kjhurni's Profile: https://forums.novell.com/member.php?userid=734
>> View this thread: https://forums.novell.com/showthread.php?t=478720
>>

>
>


Wow, thanks! Sorry that you had to go through all that. It should've worked with the variable, but I guess it depends on how much effort you want to put into to track down why vs. "hey it's working now".

--Kevin
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