GW2012 and iPad issue

[RDeClercq]

Hi all,

we have GW 2012, and have recent iPad addition to our network. It's showing an attachment size limit of 500kb with emails. We updated that limit to 2MB, but the policy will not update in the iPad after 2 hours. How can we get it to update?

[laurabuckley]

Hi,

Are you perhaps asking a question about GroupWise Mobility Service (GMS). If so, in future, kindly post your question in this forum:

https://forums.novell.com/forumdisplay.php/942-GroupWise-Mobility-Service

Meanwhile - to answer your question, if it is GMS related, after increasing the allowable size of attachments what has already been received on the mobile device will never update as according to GMS it has already done it's job. You will need to resend the e-mail.

Perhaps tell us more about your environment as there is a huge possibility that I have misunderstood your question.

Cheers,

[RDeClercq]

Thank you for pointing me to the correct forums, as well as the answer to my question. 🙂

[laurabuckley]

Hi,

Sorry, I was so busy trying to answer your question that I forgot to welcome you to the forums.... so, please consider yourself welcomed.

Feel free to post questions here at any time and the community at large will always attempt to assist you and guide you 🙂

Cheers,