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rbarc Absent Member.
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GW2014 Archives for deleted users

We have a user who has left who has a lot of emails in their account and in their archive that we wish to retain and have potential access to. We'd also like to be able to remove this user from the system and have their archive accessible by another user or users. Is there a easy way to do this ?

If we cannot re-assign the archive to an existing user, can it be converted to a format that is accessible by some other system, or any easy bulk email operations to foirward this to a different account that we could maintain and folderize to retain multiple old account email histories.

Any reasonable suggestions considered !

GW 2014 with W7 & W10 clients; GW on a OES2015 Server with NSS storage.
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Micro Focus Expert
Micro Focus Expert

Re: GW2014 Archives for deleted users

Hi,

Here's what I would do.... unarchive all the mail back into the mailbox. Create a folder under the cabinet. Put all the mail/folders you wish to keep into that particular folder. On that topmost folder create a share with the user who is going to need access to this mail. Ensure that you tick "share sub-folders". Get the "new" user to accept the share. Ensure the "new" user has all the mail/folders etc. under that one root folder. Then go back to the account of the user you wish to delete. Go to the sharing option on that root folder and select "Transfer Ownership". Transfer the ownership of the folder to the "new" user. The "new" user must accept the transfer of ownership. Then the "new" user removes the share on that folder so the "old" user no long has that folder/email. You've now transfered all the mail to the new account. Now, if you want, create the archive. Just remember that other users can't access the archive, only the owner of the archive.

Give that a try.

Cheers,
Laura Buckley

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Knowledge Partner
Knowledge Partner

Re: GW2014 Archives for deleted users

On Thu, 28 Sep 2017 04:06:02 GMT, rbarc
<rbarc@no-mx.forums.microfocus.com> wrote:

>
>We have a user who has left who has a lot of emails in their account and
>in their archive that we wish to retain and have potential access to.
>We'd also like to be able to remove this user from the system and have
>their archive accessible by another user or users. Is there a easy way
>to do this ?
>
>If we cannot re-assign the archive to an existing user, can it be
>converted to a format that is accessible by some other system, or any
>easy bulk email operations to foirward this to a different account that
>we could maintain and folderize to retain multiple old account email
>histories.
>
>Any reasonable suggestions considered !
>
>GW 2014 with W7 & W10 clients; GW on a OES2015 Server with NSS storage.


If you want a portable, searchable archive outside of GroupWise, you
might consider this product:
https://www.advansyscorp.com/products/archive/archive-to-go/
Works well...we use it.

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Ken
Knowledge Partner

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Ken
Knowledge Partner

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