Sebbo09
New Member.
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GWIA 18.1 crashes when using POP3

Hi all,

I updated my Groupwise 2014 2.2 on a OES 2015 Linux server to Groupwise 18.1. I went trough all upgradesteps so that my databases are now 1810. I then upgraded the server to OES 2018 witout any problems.

Groupwise is running fine except for POP3 sessions. I can connect via POP3 to the GWIA and download mails, but as soon as the POP3-session is over, the GWIA crashes and stops. It doesnt matter if I use SSL or not, the result is the same. I can immidiately restart the gwia, but there are no entrys of the whole POP3-session in the logfiles. I have deleted and recreated the GWIA already, but this doesnt help.

Has anybody seen this problem too or has any ideas how to solve this?

Thanks and best regards,
Sebastian
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5 Replies
Knowledge Partner
Knowledge Partner

Re: GWIA 18.1 crashes when using POP3

Which loglevel are you running on?
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Sebbo09
New Member.

Re: GWIA 18.1 crashes when using POP3

mathiasbraun;2493019 wrote:
Which loglevel are you running on?


I´m running on loglevel diagnostic and I also tried verbose to be sure.

Best regards,
Sebastian
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Micro Focus Expert
Micro Focus Expert

Re: GWIA 18.1 crashes when using POP3

Hi Sebastian,

I highly recommend following/implementing this TID as soon as possible: https://support.microfocus.com/kb/doc.php?id=7019037

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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Sebbo09
New Member.

Re: GWIA 18.1 crashes when using POP3

laurabuckley;2493023 wrote:
Hi Sebastian,

I highly recommend following/implementing this TID as soon as possible: https://support.microfocus.com/kb/doc.php?id=7019037

Cheers,


Hi Laura,

thanks, that TID did the job! POP3 is running fine now.

Best regards,
Sebastian
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Micro Focus Expert
Micro Focus Expert

Re: GWIA 18.1 crashes when using POP3

Hi Sebastian,

It's a pleasure to assist you.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
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