wnfrost Absent Member.
Absent Member.
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GWIA issue shortly after 2014r2hp1 upgrade from 2014

A few hrs after upgrading GWIA started bouncing all external email

Message #XXXXX to user@domain bounced by destination server. Reason: 5.1.0 - Unknown address error ('530', ['Authentication required']

A restart of GWIA resolved that for a few days then it started again but this time restarting GWIA did not resolve it.
We were not using the –forceinboundauth switch in the gwia.cfg so this did not make any sense to us. So we came up with a workaround solution. Use the –forceinboundauth switch.
We still do not have any idea why. I hope it works and is not just a coincidence. Just putting this out there in case someone has the same issue or know why this happened.
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Micro Focus Expert
Micro Focus Expert

Re: GWIA issue shortly after 2014r2hp1 upgrade from 2014

Hi Wallace,

I have not experienced this and, to date, have not seen this issue raised before. If it continues to happen I suggest that you open a Service Request with Novell/Microfocus and get them to take a look at this.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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wnfrost Absent Member.
Absent Member.

Re: GWIA issue shortly after 2014r2hp1 upgrade from 2014

We did open a service request. After trying many things this is the only option that seems to work consistently. Hoping it stays that way.

thanks
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Micro Focus Expert
Micro Focus Expert

Re: GWIA issue shortly after 2014r2hp1 upgrade from 2014

Hi Wallace,

Let's hope that you have a long term solution here. Thanks for the feedback - that way we all learn.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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