Cougie Absent Member.
Absent Member.
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GroupWise 2018 upgrade - receiving external emails

Existing GroupWise server: OES 11.3 SLES 11 SP4 GW:14.2.1 Build 125534

New GroupWise server: OES 2018.1 SLES 12.3

DOM and PO data were copied from existing GW to new GW server using rsync.
Installed GW 18.1.1 Build: 125534 including doing the database upgrade to 18.

New GroupWise appears to be operational.
-Can send emails to external.
-Can send/receive internally.
-But cannot receive from external
Gateway firewall (Passthru domain) has been set properly to forward emails to the new GW server.

SMTP logs on gateway firewall says: "error=deferred (connect to 192.168.0.99[192.168.0.99]:25: Connection refused)"
192.168.0.99 is the correct IP for the new GW server.

I've compare settings in GW Administration Consoles but could not find an errors or differences.

It's probably a simple settings error somewhere.

Please suggest things to check.

Thanks.
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3 Replies
Knowledge Partner
Knowledge Partner

Re: GroupWise 2018 upgrade - receiving external emails

On 03.05.2019 03:04, Cougie wrote:

> SMTP logs on gateway firewall says: "error=deferred (connect to
> 192.168.0.99[192.168.0.99]:25: Connection refused)"
> 192.168.0.99 is the correct IP for the new GW server.



Well, asusming that message is legit and not caused by a firewall or
something, it means that your GWIA isn't running. Did you check that?

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Cougie Absent Member.
Absent Member.

Re: GroupWise 2018 upgrade - receiving external emails

Yes GWIA is running. Doesn't GWIA also handle outgoing emails which were working.

Thanks.
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Knowledge Partner
Knowledge Partner

Re: GroupWise 2018 upgrade - receiving external emails

...which doesn't necessarily mean that gwia is listening on port 25. What does
netstat -anp |grep gwia
say? Can you successfully telnet to port 25 of 192.168.0.99?
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