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GroupWise Client Install

I have been attempting to resolve a install issue with the 2014 client versions. I have attempted to follow the install instructions within the documentation for ZCM and end up getting errors that the client's install location is missing a large number of files. This would be running the Install.bat file after the software has been extracted.

I also attempted to run the setup.exe file with the /S /v/qb which will finish installing but then spits out an error that the mail program isn't registered with the system and could not launch. I also get an error stating the VCRUNTIME140.dll file is missing.

I can run the install from the extracted files manually and have no issues with the install and GroupWise Client seems to be working as expected. The issues is the automated / unattended install process. I have had this issue with each version I have attempted to deploy from 2014, 2014R2, 2014R2HP1, and now 2014R2SP1.

I am sure I have something set wrong but can't seem to find it. ZCM is set to run each process either as system user or as a dynamic administrator so the install should have all the rights it would need. Also I have attempted the install process using the automated process but done outside of ZCM and get the same results.

Thanks

Richard
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Re: GroupWise Client Install

On Mon, 18 Jul 2016 14:16:03 GMT, rhuhman
<rhuhman@no-mx.forums.microfocus.com> wrote:

>
>I have been attempting to resolve a install issue with the 2014 client
>versions. I have attempted to follow the install instructions within the
>documentation for ZCM and end up getting errors that the client's
>install location is missing a large number of files. This would be
>running the Install.bat file after the software has been extracted.
>
>I also attempted to run the setup.exe file with the /S /v/qb which will
>finish installing but then spits out an error that the mail program
>isn't registered with the system and could not launch. I also get an
>error stating the VCRUNTIME140.dll file is missing.
>
>I can run the install from the extracted files manually and have no
>issues with the install and GroupWise Client seems to be working as
>expected. The issues is the automated / unattended install process. I
>have had this issue with each version I have attempted to deploy from
>2014, 2014R2, 2014R2HP1, and now 2014R2SP1.
>
>I am sure I have something set wrong but can't seem to find it. ZCM is
>set to run each process either as system user or as a dynamic
>administrator so the install should have all the rights it would need.
>Also I have attempted the install process using the automated process
>but done outside of ZCM and get the same results.
>
>Thanks


Richard,

I also use ZCM to install the GroupWise client and it is working fine.
Here are my notes, maybe compare them to what you did and you can find
something you missed.

Ken

preliminary setup steps
* extract gw14.2.1_full_win_multi.zip to c:\gwtemp
* run c:\gwtemp\groupwise\server\win64\setup.exe /extract
c:\gwtemp\gwserver
(this gets all the server files - needed for setupip.fil)
* run c:\gwtemp\groupwise\admin\utility\tools\gwtuner.exe
specify location of the client directory -
C:\gwtemp\groupwise\client
install path (default) - C:\Program Files\Novell\GroupWise
program folder (default) - Novell GroupWise
options checked
add groupwise to the desktop
add groupwise to the quick launch
install internet brower mail integration
add icons to the start menu
option not checked
add notify to the startup folder
select language
English
select default startup language
English
* groupwise.mst created in C:\gwtemp\groupwise\client\win32

create bundle
* actions, install
create directory - c:\zcm\gw2014r2-sp1
* run as secure system user
install files to c:\zcm\gw2014r2-sp1
(located in c:\gwtemp\gwserver\novell\groupwise
server\agents\data\client\setup\win32)
extract_setupip_packs.cmd
setupip.fil
setupip.en
* do not compress or encrypt
* run as secure system user
run script extract_setupip_packs.cmd
c:\zcm\gw2014r2-sp1\extract_setupip_packs.cmd
* when action is complete
* run as secure system user
install file to c:\zcm\gw2014r2-sp1\win32\groupwise.mst (do
not compress or encrypt)
(located in
c:\gwtemp\groupwise\client\win32\groupwise.mst)
* do not compress or encrypt
* run as secure system user
launch executable - c:\zcm\gw2014r2-sp1\win32\install.bat
command line parameter - /silent
environment variable
GW_INST_TRANSFORM_FILE = groupwise.mst
GW_INST_REMOVE_MSI = True
* when action is complete
* run as dynamic administrator
delete directory - c:\zcm\gw2014r2-sp1
* run as secure system user


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--
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Re: GroupWise Client Install

For GW2014R2SP1 you need at least the FTF-Version 124156 of the client.
In the original deployed version is a bug.
Regards

Ullrich

Am 18.07.2016 um 16:34 schrieb KeN Etter:
> On Mon, 18 Jul 2016 14:16:03 GMT, rhuhman
> <rhuhman@no-mx.forums.microfocus.com> wrote:
>
>>
>> I have been attempting to resolve a install issue with the 2014 client
>> versions. I have attempted to follow the install instructions within the
>> documentation for ZCM and end up getting errors that the client's
>> install location is missing a large number of files. This would be
>> running the Install.bat file after the software has been extracted.
>>
>> I also attempted to run the setup.exe file with the /S /v/qb which will
>> finish installing but then spits out an error that the mail program
>> isn't registered with the system and could not launch. I also get an
>> error stating the VCRUNTIME140.dll file is missing.
>>
>> I can run the install from the extracted files manually and have no
>> issues with the install and GroupWise Client seems to be working as
>> expected. The issues is the automated / unattended install process. I
>> have had this issue with each version I have attempted to deploy from
>> 2014, 2014R2, 2014R2HP1, and now 2014R2SP1.
>>
>> I am sure I have something set wrong but can't seem to find it. ZCM is
>> set to run each process either as system user or as a dynamic
>> administrator so the install should have all the rights it would need.
>> Also I have attempted the install process using the automated process
>> but done outside of ZCM and get the same results.
>>
>> Thanks

>
> Richard,
>
> I also use ZCM to install the GroupWise client and it is working fine.
> Here are my notes, maybe compare them to what you did and you can find
> something you missed.
>
> Ken
>
> preliminary setup steps
> * extract gw14.2.1_full_win_multi.zip to c:\gwtemp
> * run c:\gwtemp\groupwise\server\win64\setup.exe /extract
> c:\gwtemp\gwserver
> (this gets all the server files - needed for setupip.fil)
> * run c:\gwtemp\groupwise\admin\utility\tools\gwtuner.exe
> specify location of the client directory -
> C:\gwtemp\groupwise\client
> install path (default) - C:\Program Files\Novell\GroupWise
> program folder (default) - Novell GroupWise
> options checked
> add groupwise to the desktop
> add groupwise to the quick launch
> install internet brower mail integration
> add icons to the start menu
> option not checked
> add notify to the startup folder
> select language
> English
> select default startup language
> English
> * groupwise.mst created in C:\gwtemp\groupwise\client\win32
>
> create bundle
> * actions, install
> create directory - c:\zcm\gw2014r2-sp1
> * run as secure system user
> install files to c:\zcm\gw2014r2-sp1
> (located in c:\gwtemp\gwserver\novell\groupwise
> server\agents\data\client\setup\win32)
> extract_setupip_packs.cmd
> setupip.fil
> setupip.en
> * do not compress or encrypt
> * run as secure system user
> run script extract_setupip_packs.cmd
> c:\zcm\gw2014r2-sp1\extract_setupip_packs.cmd
> * when action is complete
> * run as secure system user
> install file to c:\zcm\gw2014r2-sp1\win32\groupwise.mst (do
> not compress or encrypt)
> (located in
> c:\gwtemp\groupwise\client\win32\groupwise.mst)
> * do not compress or encrypt
> * run as secure system user
> launch executable - c:\zcm\gw2014r2-sp1\win32\install.bat
> command line parameter - /silent
> environment variable
> GW_INST_TRANSFORM_FILE = groupwise.mst
> GW_INST_REMOVE_MSI = True
> * when action is complete
> * run as dynamic administrator
> delete directory - c:\zcm\gw2014r2-sp1
> * run as secure system user
>
>
> --------------------------------------------------------
> Create and vote for enhancements!
> https://www.novell.com/products/enhancement-request.html
>


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Re: GroupWise Client Install

On Tue, 19 Jul 2016 12:01:35 GMT, Ullrich <netmaster@euwid.de> wrote:

>For GW2014R2SP1 you need at least the FTF-Version 124156 of the client.
>In the original deployed version is a bug.
>Regards
>
>Ullrich


What bug are you referring to?
Ken

--------------------------------------------------------
Create and vote for enhancements!
https://www.novell.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
SMG Idea Exchange - https://community.microfocus.com/t5/Secure-Messaging-Gateway-Idea/idb-p/SMG_Ideas
Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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Re: GroupWise Client Install

When installing the GW client using the
\grouwise\client\win32\install.bat with the /unattended switch then an
error appears regarding Microsoft Visual C++ 2013. This is due to the
switch used in the install.bat:

set GW_OPTS_VCRUNTIMES_2013=/qn

This should be:

set GW_OPTS_VCRUNTIMES_2013=/quiet /norestart

Regards
Ullrich


Am 19.07.2016 um 14:10 schrieb KeN Etter:
> On Tue, 19 Jul 2016 12:01:35 GMT, Ullrich <netmaster@euwid.de> wrote:
>
>> For GW2014R2SP1 you need at least the FTF-Version 124156 of the client.
>> In the original deployed version is a bug.
>> Regards
>>
>> Ullrich

>
> What bug are you referring to?
> Ken
>
> --------------------------------------------------------
> Create and vote for enhancements!
> https://www.novell.com/products/enhancement-request.html
>


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Re: GroupWise Client Install

On Wed, 20 Jul 2016 08:57:41 GMT, Ullrich <netmaster@euwid.de> wrote:

>When installing the GW client using the
>\grouwise\client\win32\install.bat with the /unattended switch then an
>error appears regarding Microsoft Visual C++ 2013. This is due to the
>switch used in the install.bat:
>
>set GW_OPTS_VCRUNTIMES_2013=/qn
>
>This should be:
>
>set GW_OPTS_VCRUNTIMES_2013=/quiet /norestart
>
>Regards
>Ullrich


Interesting. Haven't run into that with the install method I am
using. But thanks for the info.
Ken

--------------------------------------------------------
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https://www.novell.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
SMG Idea Exchange - https://community.microfocus.com/t5/Secure-Messaging-Gateway-Idea/idb-p/SMG_Ideas
Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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Re: GroupWise Client Install

just to be curious: how do you install GW?

I prefer ZCM but maybe there is a better solution?

Regards

Ullrich

Am 20.07.2016 um 16:18 schrieb KeN Etter:
> On Wed, 20 Jul 2016 08:57:41 GMT, Ullrich <netmaster@euwid.de> wrote:
>
>> When installing the GW client using the
>> \grouwise\client\win32\install.bat with the /unattended switch then an
>> error appears regarding Microsoft Visual C++ 2013. This is due to the
>> switch used in the install.bat:
>>
>> set GW_OPTS_VCRUNTIMES_2013=/qn
>>
>> This should be:
>>
>> set GW_OPTS_VCRUNTIMES_2013=/quiet /norestart
>>
>> Regards
>> Ullrich

>
> Interesting. Haven't run into that with the install method I am
> using. But thanks for the info.
> Ken
>
> --------------------------------------------------------
> Create and vote for enhancements!
> https://www.novell.com/products/enhancement-request.html
>


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Re: GroupWise Client Install

On Thu, 21 Jul 2016 11:25:39 GMT, Ullrich <netmaster@euwid.de> wrote:

>just to be curious: how do you install GW?
>
>I prefer ZCM but maybe there is a better solution?
>
>Regards
>
>Ullrich


I'm using ZCM also, just haven't run into the problem you mention. I
posted my notes for how I do the install earlier in this thread. I
think the difference is that I run the install.bat with /silent
instead of /unattend.

Ken

--------------------------------------------------------
Create and vote for enhancements!
https://www.novell.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
SMG Idea Exchange - https://community.microfocus.com/t5/Secure-Messaging-Gateway-Idea/idb-p/SMG_Ideas
Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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Re: GroupWise Client Install

Am 21.07.2016 um 15:25 schrieb KeN Etter:
> On Thu, 21 Jul 2016 11:25:39 GMT, Ullrich <netmaster@euwid.de> wrote:
>
>> just to be curious: how do you install GW?
>>
>> I prefer ZCM but maybe there is a better solution?
>>
>> Regards
>>
>> Ullrich

>
> I'm using ZCM also, just haven't run into the problem you mention. I
> posted my notes for how I do the install earlier in this thread. I
> think the difference is that I run the install.bat with /silent
> instead of /unattend.


FWIW: Running a .bat file from ZCM to install software is really bad
manners. It robs ZCM from the ability of controlling the installation,
from uninstalling, reacting to install problems, you name it.

Just my 0,02c

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
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Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Re: GroupWise Client Install

Hi Massimo,

it's the official way to distribute GW through ZCM. See:
https://www.novell.com/documentation/groupwise2014r2/gw2014_guide_interop/data/interop_zen_config_mgt.html

What do you suggest to make it better?

Regards

Ullrich


Am 21.07.2016 um 22:26 schrieb Massimo Rosen:
> Am 21.07.2016 um 15:25 schrieb KeN Etter:
>> On Thu, 21 Jul 2016 11:25:39 GMT, Ullrich <netmaster@euwid.de> wrote:
>>
>>> just to be curious: how do you install GW?
>>>
>>> I prefer ZCM but maybe there is a better solution?
>>>
>>> Regards
>>>
>>> Ullrich

>>
>> I'm using ZCM also, just haven't run into the problem you mention. I
>> posted my notes for how I do the install earlier in this thread. I
>> think the difference is that I run the install.bat with /silent
>> instead of /unattend.

>
> FWIW: Running a .bat file from ZCM to install software is really bad
> manners. It robs ZCM from the ability of controlling the installation,
> from uninstalling, reacting to install problems, you name it.
>
> Just my 0,02c
>
> CU,


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Re: GroupWise Client Install

On Thu, 21 Jul 2016 20:26:40 GMT, Massimo Rosen
<mrosenNO@SPAMcfc-it.de> wrote:

>Am 21.07.2016 um 15:25 schrieb KeN Etter:
>> On Thu, 21 Jul 2016 11:25:39 GMT, Ullrich <netmaster@euwid.de> wrote:
>>
>>> just to be curious: how do you install GW?
>>>
>>> I prefer ZCM but maybe there is a better solution?
>>>
>>> Regards
>>>
>>> Ullrich

>>
>> I'm using ZCM also, just haven't run into the problem you mention. I
>> posted my notes for how I do the install earlier in this thread. I
>> think the difference is that I run the install.bat with /silent
>> instead of /unattend.

>
>FWIW: Running a .bat file from ZCM to install software is really bad
>manners. It robs ZCM from the ability of controlling the installation,
>from uninstalling, reacting to install problems, you name it.
>
>Just my 0,02c
>
>CU,


Not disagreeing with you, but as Ullrich mentions, this is the
documented way and it works for me. But if there is a way to improve
on it, I would like to hear it.

Thanks,
Ken

--------------------------------------------------------
Create and vote for enhancements!
https://www.novell.com/products/enhancement-request.html
--
Ken
Knowledge Partner

Create and vote for enhancements!
Idea Exchange sites within this community are now coming online for some of the Collaboration Products!
GroupWise Idea Exchange - https://community.microfocus.com/t5/GroupWise-Idea-Exchange/idb-p/GWideas
SMG Idea Exchange - https://community.microfocus.com/t5/Secure-Messaging-Gateway-Idea/idb-p/SMG_Ideas
Old method is still available for some products here: https://www.microfocus.com/products/enhancement-request.html
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Re: GroupWise Client Install

Hi.

Am 22.07.2016 um 13:30 schrieb Ullrich:
> Hi Massimo,
>
> it's the official way to distribute GW through ZCM. See:


I don't think there is something like "an official way". It is one (out
of many possible) ways, and I dislike it very much for the reasons I've
given.

> What do you suggest to make it better?


Do what the install.bat does directly from ZCM, without the batch file.
Calling a batch file from ZCM is "don't ever do this" mistake #1 in ZCM.

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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