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Anonymous_User
Absent Member.
Absent Member.
‎2015-10-26 18:59
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GroupWise Messenger 2.0.4 logged in / out

We have one client out of thousands who use GroupWise Messenger 2.0.4 who is perpetually being logged in / out (much to the annoyance of her contacts). Since this version is not supported by Novell, I am at the mercy of a insightful responder to help me. We have tried uninstalling and re-installing with exactly the same results.

http://tinypic.com/r/2cg8t2/8

I have linked a screen shot of the user's activity that occurs while she is away. The machine remains on through the note so that she can have remote access.

Your ideas??
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laurabuckley
Micro Focus Expert
Micro Focus Expert
‎2015-10-27 04:59

Hi,

Welcome to the forums and thank you for your question.

Firstly, I am unable to access your graphic so understand that I am shooting in the dark here!

You don't mention what OS / SP Level / architecture of the computer involved?

Have you checked the power saving settings to ensure that things like the network card are not going into a low power state during idle periods?

Looking forward to hearing back from you.

Cheers,
Laura Buckley

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