GroupWise Mobility Service & iOS 13.1.3 - Duplicate "sent" items

[DavudOeden]

Hello,

if we send Mails with iOS 13.1.3 devices, the sent mail shows up normaly in "Sent Items" but after 1 or 2 minutes, we see in sent items the mail two times. Looking in GroupWise sent items, shows only one sent item.

Tested on different iPhones with iOS 13.1.3, same problem.

Configured another Exchange Account (different Domain Exchange Server - no GroupWise Mobility Service) on my iPhone and tested the same and no problems.

Seems to be a problem with GroupWise Mobility Service. Any ideas how to solve this ?

Thanks and regards.

[laurabuckley]

@DavudOeden 

Hi,

What version and build of GMS?

Cheers,

[DavudOeden]

Newest for download available version.

[laurabuckley]

Hi,

For the benefit of anybody coming across this thread in the future, the current shipping GMS is 18.1.1 build 483.

@DavudOeden either open a service request now and get the latest FTF for 18.1.1 and then get the issue investigated further.  Or wait a week or two for GMS 18.2 and then take it from there.

Cheers,