Brada78 Contributor.
Contributor.
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GroupWise Mobility Service setup fail on python2-ldap package

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Hi.

Scenario: SLES 15 SP1 fresh install with product registration and GroupWise Mobility Service 18.1.1 build 483. Mobility Service setup fail with following error:

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No provider of 'python2-ldap' found.'python2-ldap' not found in package names. Trying capabilities.

ls: cannot access '/mnt/suse/x86_64/python2-ldap*': No such file or directory
cannot find python2-ldap in ISO image
Fatal error - could not install python2-ldap
The GMS rpms failed to install. Please consult the GMS Installation Guide
to find what Software Repositories are required.

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All required SLES modules/extensions are installed plus 'Python_2_Module_15_SP1_x86_64', not mentioned on documentation.

Any help?

Thanks

Alessandro

 

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Micro Focus Expert
Micro Focus Expert

Re: GroupWise Mobility Service setup fail on python2-ldap package

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If GMS 18.1.x is running on SLES15 shipping and you apply SLES15SP1, select to use the older ldap python library.  If, however, it's a brand new SLES15SP1 server, GMS will not install.  We are currently working on a solution.

 

Pam

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Knowledge Partner
Knowledge Partner

Re: GroupWise Mobility Service setup fail on python2-ldap package

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I'm not sure about the support state of SP1 on SLES 15 for GMS. It wouldn't be surprised if the installer gets confused about the python 2/3 change in SP1. Apart from that there's been this one

https://support.microfocus.com/kb/doc.php?id=7023535

but this issue should be resolved in the build you're using.

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Micro Focus Expert
Micro Focus Expert

Re: GroupWise Mobility Service setup fail on python2-ldap package

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If GMS 18.1.x is running on SLES15 shipping and you apply SLES15SP1, select to use the older ldap python library.  If, however, it's a brand new SLES15SP1 server, GMS will not install.  We are currently working on a solution.

 

Pam

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jesullivan
New Member.

Re: GroupWise Mobility Service setup fail on python2-ldap package

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Pam,

Has a solution been found for installing Mobility on SLES 15 SP1? 

Thanks

Jeremy

Micro Focus Expert
Micro Focus Expert

Re: GroupWise Mobility Service setup fail on python2-ldap package

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Hi Jeremy,

Unfortunately it has not.  Our GMS engineers are still working on the issue.

Pam

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