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Trusted Contributor.
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GroupWise intall on Mac OS 10.8.5

Anyone have advice what to troubleshoot on a GroupWise 8 client install on Mac Book Pro using OS 10.8.5. The client installs but the issue is with startup. The GW client asks for un/pw and when it is provided the application just hangs there. We end up using "Force Quit" to get the GW 8 logo off of the screen. I have GW 8 running on my MBP that uses 10.9. Honestly, I wish that Novell would have a Mac client for GW14 since they have ZCM managing Macs.

Anyhow, thanks in advance for any support.
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Absent Member.
Absent Member.

Re: GroupWise intall on Mac OS 10.8.5

Hello,

Yes indeed - fingers crossed Novell actually listen to their customers who are screaming out for a native GroupWise client that's updated and modern.

Anyhoo, for your current issue it might be worth checking out the versions of JAVA that's on each of the machines as it's called on externsivly by the GroupWise client.

HTH
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Trusted Contributor.

Re: GroupWise intall on Mac OS 10.8.5

Thanks for the support and response. Which Java version is needed for GW 8 to run on Mac OS 10.8.5?
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Absent Member.
Absent Member.

Re: GroupWise intall on Mac OS 10.8.5

Hi,

I think it's Java SE 6 runtime that's used.

Take a look at the following links, they might help:

TID7013139
https://www.novell.com/support/kb/doc.php?id=7013139

https://www.novell.com/communities/coolsolutions/groupwise-8-0-2-hp4-client-mac-os-10-9-mavericks/

I imagine best chance of success will be with GroupWise client 8.0.2 HP4 (the latest version of the client).

All the best,
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Knowledge Partner
Knowledge Partner

Re: GroupWise intall on Mac OS 10.8.5

On 09/09/2014 23:16, dudeabends wrote:

> I think it's Java SE 6 runtime that's used.


Apple offer Java 6 for OS X Lion[1] whilst Oracle offer Java 7[2].

> Take a look at the following links, they might help:
>
> TID7013139
> https://www.novell.com/support/kb/doc.php?id=7013139
>
> https://www.novell.com/communities/coolsolutions/groupwise-8-0-2-hp4-client-mac-os-10-9-mavericks/
>
> I imagine best chance of success will be with GroupWise client 8.0.2 HP4
> (the latest version of the client).


Note that GroupWise Client for Mac 8.0.2 HP4 was pulled by Novell so the
latest GroupWise Client now available from Novell for Mac is 8.0.2[3]
although it's possible to find the HP4 client download available
elsewhere if you know the filename (clue: it's referenced in the above
Cool Solutions article).

HTH.

[1] http://support.apple.com/kb/DL1572
[2] http://www.java.com/en/download/faq/java_mac.xml
[3] https://download.novell.com/Download?buildid=JpU1w4s6m20~
--
Simon
Novell Knowledge Partner

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Re: GroupWise intall on Mac OS 10.8.5

Thanks dudeabends and smflood. I will do some digging for the hidden Mac 8.0.2 HP4 update.
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Trusted Contributor.
Trusted Contributor.

Re: GroupWise intall on Mac OS 10.8.5

smfllood-

I did find the gw8.0.2HP4-client download via http://www.cwu.edu/~its/download/gwclient/gw8/mac_client/ Now I will do some testing. Thanks again!
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Trusted Contributor.
Trusted Contributor.

Re: GroupWise intall on Mac OS 10.8.5

Sorry for not updating the issue sooner. This download has resolved issues I was having on our Macs. Too bad there is not a 2014 client for Macs to go along with our Windows 7 configurations.
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