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Absent Member.
Absent Member.
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Groupwise 2012 Spell Checker

I have a user who is using Groupwise 2012 and when she composes a new message the Spell Check button stays greyed out. She has her settings set to: Tools/Options/Environment/General. "Check spelling as your type" and "Check spelling before send" are checked. I couldn't find any article related to this issue for this version. Any thoughts?
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Micro Focus Expert
Micro Focus Expert

Re: Groupwise 2012 Spell Checker

Hi,

Kindly indicate which support pack has been applied to the GroupWise client, if any. Please also indicate what OS and patch level the affected PC is running.

If this person logs onto a different PC does the problem follow her?

Looking forward to hearing back from you.

Cheers,
Laura Buckley

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Absent Member.
Absent Member.

Re: Groupwise 2012 Spell Checker

The user is using GW 2012 SP2 on a Windows 7 SP1 machine and she has local administrator rights. She said the spellchecker works when she logs into GW on another computer. Might it be related to a missing or unregistered DLL file?
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Micro Focus Expert
Micro Focus Expert

Re: Groupwise 2012 Spell Checker

Hi,

Thanks for the information.

If the problem does not follow the user then we can safely assume that it's not the user db or something central like that. It would appear to be the install on that specific workstation. I would suggest starting with a simply uninstall and reinstall of the client.

Please let us know how it goes.

Cheers,
Laura Buckley

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Absent Member.
Absent Member.

Re: Groupwise 2012 Spell Checker

The user had uninstalled, run Cleanit, and then reinstalled the GW client. Initially for the first few days the spellchecker worked but now it is greyed out again. Any more thoughts?
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Micro Focus Expert
Micro Focus Expert

Re: Groupwise 2012 Spell Checker

Something funky is going on with that PC - just my thoughts 😉

Cheers,
Laura Buckley

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Knowledge Partner
Knowledge Partner

Re: Groupwise 2012 Spell Checker

In article <fishindude64.64nnwn@no-mx.forums.novell.com>, Fishindude64
wrote:
> The user had uninstalled, run Cleanit, and then reinstalled the GW
> client. Initially for the first few days the spellchecker worked but
> now it is greyed out again. Any more thoughts?
>

That sort of behaviour would have me running a full cleaning of temp
files and a defrag. Sometimes a funky temp file gets stuck that
interferes with a program, and the defrag affects the timings of things
enough to clear a number of timeout.s


Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php?userid=75037
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