Groupwise 2014 R2 SP2 Build 126868

[GuillaumeBDEB]

Hi all, for some time now I have been getting reports, from multiple persons, about a bug in GroupWise while attempting to print in bulk different type of attachments. Therefore, I did a little checking. The first person I spoke to told me that he receive a lot email with different types of attachment (PDF, Word, Excel, etc.). In addition, he need to print them, C.V., since that person works for the human resources. So he select all the email he need, right click on them and select the option "Print...". In the new window popup he then select every attachment he wants, select the option to print the attachments with the associate applications and finally click on "Print". That way he gets errors popup about Word 2016 having open dialog preventing the printing from working with Word attachments. That said, if he does the same test but this time doesn't activate the option to print the attachments with the associate application, then the Word attachments works correctly. However, this time all he get from the pdf attachments are blank pages. And after looking in the MF GroupWise 2014 client forums, all I can see is that it has something to do with the Oracle Outside In viewers. Is that correct?

Thanks in advance for your help
GuillaumeBDEB

[probello]

GuillaumeBDEB,

> And after looking in the MF GroupWise 2014 client
> forums, all I can see is that it has something to do with the Oracle
> Outside In viewers. Is that correct?

That is correct. Check out tid
https://www.novell.com/support/kb/doc.php?id=7018616. There
currently is no fix for this outside of selecting the Print from
application.

Pam

[GuillaumeBDEB]

probello;2460131 wrote:
GuillaumeBDEB,

> And after looking in the MF GroupWise 2014 client
> forums, all I can see is that it has something to do with the Oracle
> Outside In viewers. Is that correct?

That is correct. Check out tid
https://www.novell.com/support/kb/doc.php?id=7018616. There
currently is no fix for this outside of selecting the Print from
application.

Pam

OK Thanks for the information Pam

Have a good day!
GuillaumeBDEB

[GuillaumeBDEB]

GuillaumeBDEB;2460146 wrote:
OK Thanks for the information Pam

Have a good day!
GuillaumeBDEB

Bump! Is there anything new concerning the knowledgebase 7018616? It still says "Reported to engineering".

Guillaume

[ketter]

On Wed, 01 Nov 2017 13:44:02 GMT, GuillaumeBDEB
<GuillaumeBDEB@no-mx.forums.microfocus.com> wrote:

>
>GuillaumeBDEB;2460146 Wrote:
>> OK Thanks for the information Pam
>>
>> Have a good day!
>> GuillaumeBDEB
>
>Bump! Is there anything new concerning the knowledgebase 7018616? It
>still says "Reported to engineering".

Guillaume,

I am running GW 2014 R2 SP2 HP1. I just tested this and it appears to
be fixed. But I'm going to ask to be sure.


--
Ken
Knowledge Partner

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[probello]

GuillaumeBDEB,

> Bump! Is there anything new concerning the knowledgebase 7018616? It
> still says "Reported to engineering".

The defect is still open and in the queue for engineering. We do not
have an ETA for the fix.

Pam

[ketter]

On Wed, 01 Nov 2017 19:20:51 GMT, KeN Etter
<ketter@no-mx.forums.microfocus.com> wrote:

>On Wed, 01 Nov 2017 13:44:02 GMT, GuillaumeBDEB
><GuillaumeBDEB@no-mx.forums.microfocus.com> wrote:
>
>>
>>GuillaumeBDEB;2460146 Wrote:
>>> OK Thanks for the information Pam
>>>
>>> Have a good day!
>>> GuillaumeBDEB
>>
>>Bump! Is there anything new concerning the knowledgebase 7018616? It
>>still says "Reported to engineering".
>
>Guillaume,
>
>I am running GW 2014 R2 SP2 HP1. I just tested this and it appears to
>be fixed. But I'm going to ask to be sure.

Well, based on Pam's response, I must not have followed the steps
correctly to reproduce the problem. Pam would know, so go with her
response.

--
Ken
Knowledge Partner

If this post was helpful and you are logged into the web interface,
please show your appreciation and click on the star below... Thanks!

Create and vote for enhancements!
https://www.microfocus.com/products/enhancement-request.html

[GuillaumeBDEB]

probello;2469263 wrote:
GuillaumeBDEB,

> Bump! Is there anything new concerning the knowledgebase 7018616? It
> still says "Reported to engineering".

The defect is still open and in the queue for engineering. We do not
have an ETA for the fix.

Pam

Hello probello, thanks for the information. I would have prefer that Novell did fix this bug. However, at least I now that the bug exist and the workaround for it.

Thanks again for the help!
Guillaume