New Member.

Groupwise 2018 and Office 2016

We are upgrading our fleet of machines to Windows 10 Pro with Office 2016 (64 bit version) and GW 2018.

Finding an issue with Office products using mailto, this example happens to be on a mail merge, when attempting it getting an error 
"No email program associated to perform requested action. Please install an email program, or if one is already installed create an association in the Default Program control panel."

Default already exists as GroupWise.

Our techs did multiple ways of testing this, (ie reinstall both 2018 and Office, etc) and found that this issue still exists with GW 2014 and the Office 64 bit version, but it works with the 32 bit version of Office. It also works if you installed GW2014 then upgraded to GW2018 and have to set GW as the messaging service in Mail (32bit) section of Control Panel and Office 2016 (32 bit version).

So not working on the 64 bit version for either GW version of the client.

Also tried installing Outlook with Office 2016:

I uninstalled Office Std 2016 (64-bit) and re-installed it with Outlook. Mail merge still doesn't work, but now I get this error:
Microsoft Office Outlook
Either there is no default mail client or the current mail client cannot fulfill the messaging request.  Please run Microsoft Outlook and set it as the default mail client.
GroupWise is still set as the mail client in Windows.

Any ideas?

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