Help with ACCPAC FAXserve 7.5 on NetWare, GW 8

Hello All;

We are currently running with GW8.03 HP5 on SLES 11 SP3 servers serving the primary Domain and PO. We have a secondary Domain on a NetWare 6.5 SP7 with GW 7.04 just for running ACCPAC FAXserve 7.5 for receiving incoming faxes into the routing GW mailbox, which is working fine.

FAXSERVE Runtime console for incoming faxes
FAXconv :00 -12:34:04- Attempt to open VOL1:\FAXSERVE\CONTROL.RT\FAXPRT00.CFG
FAXconv :00 -12:34:04- Rx: Created RCF VOL1:\FAXSERVE\CONTROL.RT\RX\89C641C0.YCF
FAXroute:01 -12:34:23- Allocated event handle: VOL1:\FAXSERVE\USER\32AA8595\89C4460.RCF, 619f
FAXroute:01 -12:34:23- Found routing via CHANNEL1: CN=User1.O=OU1
FAXroute:01 -12:34:23- Found <> in: VOL1:\FAXSERVE\CONTROL.RT\RX\89C641C0.YCF, 489C
FAXroute:01 -12:34:23- Routing to FAXserve User : CN=User1.O=OU1
FAXroute:01 -12:34:23- Email Address: User1@DO.PO, NWServer1/VOL1:/grpwise/FAX_DO/WPGATE/FAXSERVE/FAX
FAXroute:01 -12:34:33- Routing to FAXserve User : CN=User2.O=OU1
FAXroute:01 -12:34:33- Email Address: User2@DO.PO, NWServer1/VOL1:/grpwise/FAX_DO/WPGATE/FAXSERVE/FAX
FAXroute:01 -12:34:44- Deleting Auto-Route: VOL1:\FAXSERVE\CONTROL.RT\RX\89C641C0.YCF
FAXroute:01 -12:34:44- Auto-Route Successful - Deleting FailSafe Copy (619F)

The actual receive folder is /grpwise/FAX_DO/WPGATE/FAXSERVE/FAX/RECEIVE and I can use salvage to find the latest incoming fax

Now we would like to send outgoing faxes from the GW 8 client. With the to address of FAX_DO.FAX:phonenumber, the sent mail goes over to the FAX_DO on the NetWare server, through the 'GroupWise 4.11 FAXserve Agent 7.5' agent which puts the message into the \grpwise\FAX_DO\wpgate\FAXSERVE\FAX\SEND folder and stays there. But it never gets picked up by the next process to be actually sent by FAXSERVE.

The runtime console shows nothing when we send a fax though the GW client

Seems all FAXSERVE related knowledge-base has been wiped off the internet.

I know its an old setup but if we get this going, then we don't need to purchase any other network fax software or services.

Does anybody have any experience with FAXSERVE on NetWare?

Any remarks, suggestion, what to check.
Labels (1)
0 Replies
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.