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Home folder shows new message

I had a user that accidentally dropped an unread email into the groupwise home folder. Where it says the (users name) home at the top of the list. We both looked and can't figure out how to get at the message. We can't find it anywhere but it shows it is in there according to the new message (1) beside it. Any ideas?

Thanks
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Micro Focus Expert
Micro Focus Expert

Re: Home folder shows new message

Hi,

Select the Home Folder | Right-click | Properties | Display | Display By | Details | ok and save

This should bring up a view where you can see the e-mail and deal with it.

Then go back and set the Display By back to "panels"

Hope that this helps. Let us know how it goes.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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Micro Focus Expert
Micro Focus Expert

Re: Home folder shows new message

Sorry - quick correction - that should be "View By" and not "Display By".... but I think you get the picture 🙂
Laura Buckley

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Visitor.

Re: Home folder shows new message

Thanks! that did it. I don't know why they would let you drag an email in there? I wouldn't have figured those steps out by looking around the program.
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