izgoblin Absent Member.
Absent Member.
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How do you manage the size of your OFFILES directory?

I'm running GW 8.02 HP2 on SLES 10 SP2 and I'm struggling to decide how to handle my ever-growing OFFILES folder. We have only 85 users here, but there are over 100 resource mailboxes in addition that people forward messages to regarding specific customers. Yeah, they could just as easily copy them to a folder and share that folder with others, but this is what they've been doing since running GW 5.

Our user database files are only 12 Gb and our message database files are about 13 Gb, but the attachment directories are now at approx. 300 Gb total and they're growing considerably every day. I have read many older posts about this and it seems that a lot of you are enforcing a delete/expire policy for emails older than a certain date. We do use GWAVA Retain here, so we do have an archive of nearly everything, but we haven't opened that up to users and I'm not sure if management would want me to.

The culture here is one of "save everything - you may need to refer to it later". While this is fine for emails, it's not so fine when so many of them include attachments. It drives me crazy to think that many users seem to be using Groupwise as a second file server.

What kinds of things should I think about doing here? One option I thought of was creating a new partition for the OFFILES folders and just having separate larger disks for that partition, but all that really does is move my problem somewhere else. Eventually those disks are going to fill up too.

I'd like to start using Groupwise archives, but I'm not sure I can with the way we use Groupwise. That is, I would like to set Groupwise to automatically archive emails over a certain age, that way if users need an old email, all they need to do is choose "Open Archive". However, because our users forward a lot of emails to resources, they often proxy into those resources to read emails. I don't think I would be able to archive messages from those resources and allow users to access those archives via proxy, correct?

Any thoughts on what you do or what I should do are much appreciated. At this rate, I probably have about 60 days before I run out of disk space. I may end up going around and asking users to manually delete old messages, though I don't think this will be very effective (especially since 95% of users will ignore my request.)
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dzanre1 Absent Member.
Absent Member.

Re: How do you manage the size of your OFFILES directory?

izgoblin wrote:

> We do
> use GWAVA Retain here, so we do have an archive of nearly everything, but we
> haven't opened that up to users and I'm not sure if management would want me
> to.


Well, I can't really advise you to do anything better than this! I mean that's
what the whole idea of a site-wide archive is about. Archive the "old stuff",
delete it from the master, and allow users to get to it as needed.

--
Danita
Novell Knowledge Partner
Moving GroupWise to Linux?
http://www.caledonia.net/gwmove.html
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izgoblin Absent Member.
Absent Member.

Re: How do you manage the size of your OFFILES directory?

dzanre;2107906 wrote:
izgoblin wrote:
Well, I can't really advise you to do anything better than this! I mean that's
what the whole idea of a site-wide archive is about. Archive the "old stuff",
delete it from the master, and allow users to get to it as needed.


Thanks. Yeah, the rep from GWAVA told me the same thing. Maybe I just need to change my thinking and that of my users here. If only Retain's search function had a Groupwise-like interface, I'd be golden. If what I'm hearing about them needing to reference old emails often applies to most rather than just some, I think a lot of my users will reject this change.

But it sounds to me like we either ask them to deal with it or we buy more expensive disks. 🙂
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Knowledge Partner
Knowledge Partner

Re: How do you manage the size of your OFFILES directory?

Hi.

On 18.05.2011 17:06, izgoblin wrote:
>
> I'm running GW 8.02 HP2 on SLES 10 SP2 and I'm struggling to decide how
> to handle my ever-growing OFFILES folder. We have only 85 users here,
> but there are over 100 resource mailboxes in addition that people
> forward messages to regarding specific customers. Yeah, they could
> just as easily copy them to a folder and share that folder with others,
> but this is what they've been doing since running GW 5.


THat wouldn't make a difference. Each individual mail/attachment only
exists once in GW, no matter ho often you forward it around.

> Our user database files are only 12 Gb and our message database files
> are about 13 Gb, but the attachment directories are now at approx. 300
> Gb total and they're growing considerably every day.


300GB for 85 users is *enormous*. You must have several users with
literally hundreds of thousands of mails in their mailbox, *or* they are
storing huge attachments in groupwise.

Simply run a mailbox statistics gwcheck, and identify your packrats.
Other than that, almost all of my customers simply envorce maxium
mailbox sizes. That's usually enough to keep the size of the system
reasonable. Not to say 300GB poses any sort of problem to groupwise, it
doesn't. But this is *by far* the largest < 100 Users system I've ever
seen. 300GB is usually the size of a really old and size-unmanaged 500
User system.

CU,
--
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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dzanre1 Absent Member.
Absent Member.

Re: How do you manage the size of your OFFILES directory?

izgoblin wrote:

> If only
> Retain's search function had a Groupwise-like interface


I wish they'd do that. For system level archiving, Nexic seems to be the only
one that tries to be "GroupWise" in their look and feel.

--
Danita
Novell Knowledge Partner
Moving GroupWise to Linux?
http://www.caledonia.net/gwmove.html
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Anonymous_User Absent Member.
Absent Member.

Re: How do you manage the size of your OFFILES directory?

On 5/20/2011 2:36 PM, DZanre wrote:
> izgoblin wrote:
>
>> If only
>> Retain's search function had a Groupwise-like interface

>
> I wish they'd do that. For system level archiving, Nexic seems to be the only
> one that tries to be "GroupWise" in their look and feel.
>

Ummm the interface for retain's search is almost an exact copy of
GroupWise's
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dzanre1 Absent Member.
Absent Member.

Re: How do you manage the size of your OFFILES directory?

Michael Bell wrote:

> Ummm the interface for retain's search is almost an exact copy of GroupWise's


I'm speaking more of the total "client" look.

--
Danita
Novell Knowledge Partner
Moving GroupWise to Linux?
http://www.caledonia.net/gwmove.html
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Anonymous_User Absent Member.
Absent Member.

Re: How do you manage the size of your OFFILES directory?

On 5/22/2011 4:26 PM, DZanre wrote:
> Michael Bell wrote:
>
>> Ummm the interface for retain's search is almost an exact copy of GroupWise's

>
> I'm speaking more of the total "client" look.
>

Have you looked at the publishingg client included with Retain 2.x? Also
the Search interface was basically "snagged" (and enhanced) from
WebAccess 7...tabs and styles, and all.
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