AnneChristine
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How to display the complete email address in an email

Hi all,

is there a way to configure the groupwise client to show the complete email address when sending, answering or printing an email. The problem is that due to regulations in our company we have some email users with identical names and only differing in the domain name after the @ sign.
Example:
dep1@cologne.company.de
dep1@berlin.company.de
dep1@munich.company.de

Right now only the name dep1 is shown in the email header in any action with emails like receiving, sending or printing. That way our human users are not able to tell which dep1 was meant after printing the email.
Emails from other domains than ours are shown with their complete address.

Thanks for any advice on this matter,
Anne
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4 Replies
Knowledge Partner
Knowledge Partner

Re: How to display the complete email address in an email

In article <AnneChristine.8whjwn@no-mx.forums.microfocus.com>,
AnneChristine wrote:
> Right now only the name dep1 is shown in the email header in any action
> with emails like receiving, sending or printing. That way our human
> users are not able to tell which dep1 was meant after printing the
> email.


Which version of the client are your users using?
Opening the properties of the email will show the full address.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
https://forums.novell.com/member.php/75037-konecnya
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AnneChristine
New Member.

Re: How to display the complete email address in an email

Thank your for your reply.

We are using client version 14.2.2 build 128215.
Properties do show the full address and also does mouse over. Our users need to print some of their emails for traditional archiving purposes. Is it possible to print the full email address?

Anne
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Knowledge Partner
Knowledge Partner

Re: How to display the complete email address in an email

In article <AnneChristine.8wkxo0@no-mx.forums.microfocus.com>,
AnneChristine wrote:
> Properties do show the full address and also does mouse over. Our users
> need to print some of their emails for traditional archiving purposes.
> Is it possible to print the full email address?


I don't print enough to have seen this issue.
A thought is that you might be able to control it some with the address
book. Have the contact in your contact list with a usable Full Name
(such as dep1 Berlin or dep1 Munich) make that the display name. Might
only apply to new emails.

When you look at the properties of the messages, does it show as "dep1
<dep1@berlin.company.de>" ? I suspect that is where the pain starts.
If you had an antispam system that could let you rewrite bits of a
message, it could possibly be a way to fix things.


Andy of
http://KonecnyConsulting.ca/gw in Toronto
Knowledge Partner
https://forums.novell.com/member.php/75037-konecnya
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show your appreciation by clicking on the star below. Thanks!

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AnneChristine
New Member.

Re: How to display the complete email address in an email

<A thought is that you might be able to control it some with the address
<book. Have the contact in your contact list with a usable Full Name
<(such as dep1 Berlin or dep1 Munich) make that the display name. Might
<only apply to new emails.


I can't edit the usable Full Name in the address book as its data come from the edirectory. Also we could not make each user to edit 1000 contacts so that is no option. So maybe there is no solution to our problem. Many thanks anyway for you answering.

Anne
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