jfeyen Contributor.
Contributor.
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Intruder lockout issues - GMS2.1

Hi,

End of June we had a password change . 2 month's later we have several users which lockout on a regulary basis.

We have to unlock them and then they can work. Some hours or a day later it locks again.

-Firefox / IE cleaned pw 's
-Upgrade novell client to version SP4

The users which have the issue also have a blackberry smartphone which is connected to GMS 2.1 system.

If we see the lockout screen the address is : 12#00000
or
Our loadbalanced ldap address.

Can we see somewhere which application or ip block's the user? Please a better way then the lockout screen ...

Our SR engineer is thinking about the GMS who is locking the accounts ..:
See following TID
https://www.novell.com/support/kb/doc.php?id=7016358


Can somebody help?

Joeri
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4 Replies
buckesfeld Absent Member.
Absent Member.

Re: Intruder lockout issues - GMS2.1

jfeyen wrote on 09/17/2015 07:16 PM:
> If we see the lockout screen the address is : 12#00000
> or
> Our loadbalanced ldap address.


Without the actual IP of the server sending the wrong password, no. You'd need to have your apps using LDAP point to the eDir server directly.
Easiest would be to check with the user directly and have him test all his LDAP applications to see if one fails.

Uwe

--
Novell Knowledge Partner
Please don't send me support related e-mail unless I ask you to do so.
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Conz Absent Member.
Absent Member.

Re: Intruder lockout issues - GMS2.1

We occasionally get this behaviour when the users password is expired with grace logins remaining and the person keeps trying to enter the password over and over.
The behaviour in this case would be by design. With an older version it would keep working with expired passwords and the persons grace login would go to 0 in an hour or so.
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Micro Focus Expert
Micro Focus Expert

Re: Intruder lockout issues - GMS2.1

Hi,

Perhaps this TID, and the link to another TID at the bottom, is of some assistance: https://www.novell.com/support/kb/doc.php?id=7016358

Cheers,
Laura Buckley

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jfeyen Contributor.
Contributor.

Re: Intruder lockout issues - GMS2.1

laurabuckley;2407436 wrote:
Hi,

Perhaps this TID, and the link to another TID at the bottom, is of some assistance: https://www.novell.com/support/kb/doc.php?id=7016358

Cheers,


Hi Laura,

Thanks again for the assistance.

After a restart of our LDAP cluster (both servers) we have no issues anymore.

Kr,

Joeri
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