grebeiro Absent Member.
Absent Member.
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MTA Message Tracking shows Pending

Hi,

We have a scanner that emails scanned documents to our users.

This works well, except for the person that has the email from address configured in the scanner the same as their email.

The email goes out:

from: user@domain.com
to: user@domain.com

The email contains only a pdf attachment of the scan.

It get's passed from the GWIA to the MTA and then.... Pending in the MTA.

I have turned on logging on the mta and when I use the Message Tracking on the MTA web interface it shows the message has a status of Pending.

Can anyone help me troubleshoot this?

Thanks,
Gilbert.
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Anonymous_User Absent Member.
Absent Member.

Re: MTA Message Tracking shows Pending

Do you have 3rd party spam controls in place? They may think that users
won't send email to themselves and so it must be spam.

>>> On 1/7/2010 at 3:36 PM, grebeiro<grebeiro@no-mx.forums.novell.com>

wrote:

> Hi,
>
> We have a scanner that emails scanned documents to our users.
>
> This works well, except for the person that has the email from address
> configured in the scanner the same as their email.
>
> The email goes out:
>
> from: user@domain.com
> to: user@domain.com
>
> The email contains only a pdf attachment of the scan.
>
> It get's passed from the GWIA to the MTA and then.... Pending in the
> MTA.
>
> I have turned on logging on the mta and when I use the Message Tracking
> on the MTA web interface it shows the message has a status of Pending.
>
> Can anyone help me troubleshoot this?
>
> Thanks,
> Gilbert.

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