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Absent Member.
Absent Member.
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Mail open only minimized with a two col GroupWise Home conf

Hi there,
we have tested a lot before i opened the issue in the forum, it looks for me like a bug;
introduced in 14.2.2 tested also with HP1 - issue definetely do not happen with 14.0.2 client - not tested with 14.1.2 client
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## GroupWise Home two column display configuration
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GroupWise Home configured with display in two columns, first column calender in month view, second column unread items sorted date ascending
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double click on unread item opens the item in a new windows minimized
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when you change the calender view from month to week the double click on unread item opens the window normal - not minimized
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the weird thing is that this does not happen with every mailbox id - only with some mailboxes
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## tested repair options
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deleted the registry key HKEY_CURRENT_USER\Software\Novell\GroupWise\Client\View Settings
DO NOT HELP
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GroupWise Console - Users with issue - Maintenance - Reset Client Options
DO NOT HELP
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##
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Absent Member.
Absent Member.

Re: Mail open only minimized with a two col GroupWise Home c

tested client 14.2.1 build 125534 - no issues
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Knowledge Partner
Knowledge Partner

Re: Mail open only minimized with a two col GroupWise Home conf

In article <SBarello.86athb@no-mx.forums.microfocus.com>, SBarello
wrote:
> the weird thing is that this does not happen with every mailbox id -
> only with some mailboxes


so is this issue tied to some users? So if they use different systems
it follows them, but works just fine for others on those systems?
Or can a user hit this on some systems but work fine on others of this
level of client?

It would be worth taking a close look at the logs of your regular
contents checks to see if there are any errors with those users.
http://www.konecnyad.ca/andyk/gwlogs.htm


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Micro Focus Expert
Micro Focus Expert

Re: Mail open only minimized with a two col GroupWise Home c

Hi,

I've tested build 128215 across 5 accounts in my lab with your settings and am unable to duplicate. I'll ponder a little more on your issue and see if I can come up with some suggestions.

Cheers,
Laura Buckley

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