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MailTo: not working from Web browser

We have an internal web page that the link does not open a new GroupWise Send message.
We get the error: "could not perform this operation because the default mail client is not properly installed"
The web link format is:
<a href="mailto:XXX.@domain.com">Person to email</a>

Can that line be reworked to force it to open a new message for XXX@domain.com ?
One fix I located said I had to Uninstall GroupWise and reinstall and use the "Internet Browser Mail Integration" option.
We have over 3000 clients not a good option for us.
Any suggestions to try?
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Knowledge Partner
Knowledge Partner

On 06.08.2014 15:17, dkamp wrote:
> We have an internal web page that the link does not open a new GroupWise Send
> message.
> We get the error: "could not perform this operation because the default mail
> client is not properly installed"
> The web link format is:
> <a href="mailto:XXX.@domain.com">Person to email</a>
> Can that line be reworked to force it to open a new message for XXX@domain.com
> <mailto:XXX@domain.com> ?
> One fix I located said I had to Uninstall GroupWise and reinstall and use the
> "Internet Browser Mail Integration" option.
> We have over 3000 clients not a good option for us.
> Any suggestions to try?
>


You possibly get better answers in the groupwise client forum, as your
issue isn't related to webaccess. 😉
I assume you have some sort of desktop management software, like zenworks?

CU,
--
Massimo Rosen
Novell Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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