Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
bjbayley Absent Member.
Absent Member.
765 views

Mailbox Custom View

In the GW2014r2 client, one of our users has a mailbox custom view that always shows the email list as threaded. He would like to change to just listing by date. Can change this in the dropdown box, but it always reverts back to threaded. How to change this?
Thanks!
Labels (1)
0 Likes
2 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Mailbox Custom View

bjbayley sounds like they 'said':

>
> In the GW2014r2 client, one of our users has a mailbox custom view
> that always shows the email list as threaded. He would like to
> change to just listing by date. Can change this in the dropdown box,
> but it always reverts back to threaded. How to change this?
> Thanks!


So my response to bjbayley's comment is...

Have you tried a "Restore Default Settings" on their account, then
check the display properties and set it to view by details if needed?

--
Stevo
0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Mailbox Custom View

Hi,

Welcome to the forums and thank you for your question.

In the GroupWise Admin Console go to the user in question. Click on the user to open up the settings/configuration for that user. Click on Maintenance. From the drop-down menu next to Actions, select Reset Client Options. Click on OK to submit the GWCheck routine. Preferably have the user logged out of the GroupWise client before doing this.

Please give that a try and let us know how it goes.

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.