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Many duplicate Directory on groupwise Client 18.2.1 newest Version

i was effray this morning, finding on groupwise Client 18.2.1 a many duplicates Directory on my Desktop.

GW18.2.1 is installed on oes2018.2 with all new patches.

Yesterday all was good, this morning without any running Tasks, the Desaster.

i have open a sr and wait of Support, before delete all duplicates directories (over 50)

Thanks for help

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Knowledge Partner
Knowledge Partner

Re: Many duplicate Directory on groupwise Client 18.2.1 newest Version

Hi @greiner ,

so your GroupWise Cient is the only client which accesses your mailbox? No mobile device, no application which is near to Outlook?

In my eyes this seems to be a typical non-GroupWise client problem. To be more precise some apps do not understand i.e. existing search folders in GroupWise. Because they do not understand this feature  they create a new folder instead of ignoring. Each time again. That's i.e. a typical situation why duplicate folders will be created. For this case there are a lot of TIDs available - you need a gwcheck with option deldupfolders (this is one of many TIDs: https://support.microfocus.com/kb/doc.php?id=7003243).

Diethmar Rimser
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