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Visitor.
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Marking of external messages

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Is it possible for the Internet Agent or the post office / domain to mark messages as external for instance in the subject line so that users know that the email came from outside of groupwise?

 

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Knowledge Partner
Knowledge Partner

You don't need any additional software for that. Just create a rule that acts on the view name being "Internet", and colorizes the message.

 

CU,

Massimo

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de

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Micro Focus Expert
Micro Focus Expert

Hello,

 

Natively, GroupWise does not have this ability.

Cheers,

 

Laura Buckley

Views/comments expressed here are entirely my own.
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Visitor.
Thanks
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Knowledge Partner
Knowledge Partner

GWIA itself won't do this. I normally configure the frontside instance (i.e. firewall) to do so or at least add some sort of x-flag which a rule could act upon.

You can also create a rule like "item type is mail / view name is "internet" / subject contains <anything>" which should identify stuff coming in via GWIA. You won't be able to modify the subject, but you could add a category to colour the message up.

 

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Visitor.
That's a great Idea, color would be even easier to identify versus text in the subject line.
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Knowledge Partner
Knowledge Partner

You don't need any additional software for that. Just create a rule that acts on the view name being "Internet", and colorizes the message.

 

CU,

Massimo

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de

View solution in original post

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Super Contributor.
Super Contributor.
Hi. I know this is a while ago, but this is fantastic.

I love it.

Thank you Massimo.

Steph
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Super Contributor.
Super Contributor.
FLIP. Sort of back to the drawing board. Our Mac Users use the Native Mac App, and point to our GWIA but they are seen as Internet hummmmm now can i do an except if.... Arrgh
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Knowledge Partner
Knowledge Partner

That's why i usually prefer to let the perimeter device routing external stuff to the GWIA set some sort of funny x-flag (i invent a special unique fantasy name for every customer) to react upon in the rule. There are some many internal things sending logs / alerts / whatsoever to GWIA which you normally don't want to get flagged as "dangerous internet mail".

 

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Super Contributor.
Super Contributor.
Can you do a search for X-**** headers. We could then get the anti-spam server to add a header saying X-Check: Ext and can you filter for that in the new item check?
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Knowledge Partner
Knowledge Partner

If you mean "can a rule act upon a custom x-field?" the answer is "yes, absolutely". It must have a value, though. So you tell the FW to add e.g. "X-nonsense=Windows10" to any incoming stuff handed over to GWIA and let a GW rule upon ""X-nonsense" contains "Windows"".

 

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Super Contributor.
Super Contributor.

That worked.

 

We are using X-Origin: with a value and i can write a rule that changes emails that have that value to another colour.  It works great on the Groupwise Client.  Not so good on our 300 iphones / ipads.

They are the tricky ones.  So I guess I need to see if i can do a rule that adds it to the subject as well.  Which in that case might have been easier to get the ISP to rewrite the emails to include that D'oh.

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