dkerbaugh Super Contributor.
Super Contributor.
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Messenger 3.0.3 Archives Search Error dx202

We are currently running Messenger V3.0.3
When attempting to Search the Messenger Archive we receive an error dx202.
We have tested this on multiple PC's, but all have been Windows 7.
I have been unable to find any documentation on Messenger Error Codes.

The Archive Agent Log indicates the following:
08:21:43 B70 APL Login failed [0xD202]: johndoe

The users tested are members of the Archive ACL.

Any ideas on a resolution would be appreciated.
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6 Replies
asd23 Absent Member.
Absent Member.

Re: Messenger 3.0.3 Archives Search Error dx202

dkerbaugh sounds like they 'said':

>
> We are currently running Messenger V3.0.3
> When attempting to Search the Messenger Archive we receive an error
> dx202.
> We have tested this on multiple PC's, but all have been Windows 7.
> I have been unable to find any documentation on Messenger Error Codes.
>
> The Archive Agent Log indicates the following:
> 08:21:43 B70 APL Login failed [0xD202]: johndoe
>
> The users tested are members of the Archive ACL.
>
> Any ideas on a resolution would be appreciated.


So my response to dkerbaugh's comment is...

Have you stopped and restarted the archive agent?

We ran into an issue a year or so ago where the archive agent quit
archiving conversations. A restart of it resolved that issue.

--
Stevo
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dkerbaugh Super Contributor.
Super Contributor.

Re: Messenger 3.0.3 Archives Search Error dx202

I have restarted the agent. Same error exists.
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dkerbaugh Super Contributor.
Super Contributor.

Re: Messenger 3.0.3 Archives Search Error dx202

I believe that my issue is with the archive database / data store.

If I shutdown the archive agent and delete the archive data store, will a fresh archive data store be created when the agent is loaded again?

Maybe stated a better way would be how to purge the current archive / indexes and start with a new archive?
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laurabuckley Acclaimed Contributor.
Acclaimed Contributor.

Re: Messenger 3.0.3 Archives Search Error dx202

Hi,

Have you considered doing a reindex/maintenance on the archive?

Cheers,
Laura Buckley

Views/comments expressed here are entirely my own.
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dkerbaugh Super Contributor.
Super Contributor.

Re: Messenger 3.0.3 Archives Search Error dx202

I did try running maintenance on the archive without success.

I shutdown the archive agent and purged the archive data from the store location.
Starting up the archive agent again created a fresh / new archive store and now the message archiving and search are working correctly.
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laurabuckley Acclaimed Contributor.
Acclaimed Contributor.

Re: Messenger 3.0.3 Archives Search Error dx202

Thank you for the feedback.
Laura Buckley

Views/comments expressed here are entirely my own.
If you find this post helpful, please show your appreciation and click on "Like" below...
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