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Monitor GW Messenger

On GW Monitor v12, I can't seem to get GW Messenger 2.0.2 to work correctly.
If I use the method of adding by selecting Preferences, Add Agent.
If I add it in the section Add Agent, after i add the info and click Add, nothing happens.
If I add it to the Add from Machine the Monitor see's the NMMA and NMAA
but displays as Unknown status. Details show the port as Port 0. and I cannot edit it to be 8300.
If I add it via Add a Network or Add a Novell Messenger System, add details and click Add button, nothing happens.

If I manually add, is the proper file to edit /opt/novell/groupwise/agents/share/monitor.xml ??
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Re: Monitor GW Messenger

Hi David,

When adding the Messenger Agent, in what format are you specifying the eDir user name?

Cheers,
Laura Buckley

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Re: Monitor GW Messenger

Laura
In the "Add a Novell Messenger System" section
Novell Messenger System Object: .MessagingAgent.NW_STORESERVER.MessengerService.GWCHAT.UNION
Which is what I had in the Old GW8 config.
Username: chatadmin.union (user is in the root that is named as union)
Password: (pw for account)
Replica Address: (IP address of the Netware Server that Messenger is running on)




>>> laurabuckley<laurabuckley@no-mx.forums.novell.com> 11/21/2013 8:46 AM >>>


Hi David,

When adding the Messenger Agent, in what format are you specifying the
eDir user name?

Cheers,


--
Laura Buckley
Technical Consultant
IT Dynamics, South Africa

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Re: Monitor GW Messenger

Hi David,

Thanks for the information. Have you tried FQDN for the user and Messenger Service object?

Cheers,
Laura Buckley

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Re: Monitor GW Messenger

Hi David

"Novell Messenger System Object: .MessagingAgent.NW_STORESERVER.MessengerService.GW CHAT.UNION"

I think this should look like this:

Novell Messenger System Object: ou=MessengerService.ou=gwchat.o=union

You point to the container that holds your messenger system, not to the object itself.

Cheers,
Laura Buckley

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Re: Monitor GW Messenger

Laura
Tried as suggested. Fail....
Is there a log on the GW Monitor that would show the rejection of the addition, so I could adapt to what is feels is wrong.



>>> laurabuckley<laurabuckley@no-mx.forums.novell.com> 11/22/2013 1:06 AM >>>


Hi David

"Novell Messenger System Object:
.MessagingAgent.NW_STORESERVER.MessengerService.GW CHAT.UNION"

I think this should look like this:

Novell Messenger System Object: ou=MessengerService.ou=gwchat.o=union

You point to the container that holds your messenger system, not to the
object itself.

Cheers,


--
Laura Buckley
Technical Consultant
IT Dynamics, South Africa

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show your appreciation and click on the star below...
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Re: Monitor GW Messenger

Hi David,

Perhaps take a look here: /var/log/novell/groupwise/gwmon

Cheers,
Laura Buckley

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Re: Monitor GW Messenger

Hi David,

I have found this: Bug 762686 - Messenger Agents don't show in GroupWise Monitor

Hopefully this will be resolved in GroupWise 2014 - I don't know if the fix will be ported back to 2012.

Cheers,
Laura Buckley

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