BGunnells Absent Member.
Absent Member.
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New Domain's MTA object missing in eDir -- What to do?!!

We are consolidating a sprawling GW system of 6000+ users spread across 52 PO's down to a more manageable system of just 10 PO's centrally located. We are running GW 8.0.3 hp2, moving from legacy NetWare 6.5 SP8 servers to new Windows 2008 servers (virtualized on ESXi 5). As we are building the new servers, we are creating the new Secondary Domains and Post Offices (one PO per Domain) in ConsoleOne.

One particular domain, however, has given us a fit. There was clearly some unknown error that occurred during its creation, and what I have now is a domain with an MTA that shows up in C1 in the GroupWise view, but not in the eDirectory Console view. I can neither delete the object from the GW view, nor create its counterpart in the eDir view. Ergo, I'm stuck -- so WTH do I do?

If I try to delete the MTA object from the GW view, I just end up with a Pending Operation that never clears. Trying to create the MTA object in eDir gives the following error:




Trying to start the MTA service on the Windows host gives the following error:




(The message behind the error dialog box just says "GWMTA: Unable to register with SNMP agent. SNMP for this agent is disabled.")

//bg
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BGunnells Absent Member.
Absent Member.

Re: New Domain's MTA object missing in eDir -- What to do?!!

Update:

OK, so I ran a Domain database rebuild. Now, for some reason, the MTA service loads on the server and appears to be running, but the eDir object still does not exist and cannot be created. Since it's running, I'm going to try to remove it from the GW system. I'll keep the thread updated if any progress is made.

//bg
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BGunnells Absent Member.
Absent Member.

Re: New Domain's MTA object missing in eDir -- What to do?!!

Update:

Problem solved. After the database rebuild, the MTA service was running stably and was able to process administrative messages, and the delete operation(s) worked. I was able to delete the PO and Domain from the GroupWise view in C1. This also removed all corresponding objects in eDir as well (save for the missing MTA object, of course, but that did not present a problem in deleting the Domain). I should now be able to recreate the Domain and PO properly, and with fingers crossed, all should be well now.

//bg
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Knowledge Partner
Knowledge Partner

Re: New Domain's MTA object missing in eDir -- What to do?!!

In article <BGunnells.5qgchz@no-mx.forums.novell.com>, BGunnells wrote:
> Problem solved. After the database rebuild, the MTA service was
> running stably and was able to process administrative messages, and the
> delete operation(s) worked.
>

Thank you for sharing your efforts and their success.
Another option would have been to try grafting the MTA to eDir, though
given the oddities of how it happened, your solution was likely the
healthiest.
Have you checked your eDir health to make sure there isn't a problem
brewing there that will slow you down again?


Andy Konecny
Knowledge Partner (voluntary SysOp)
KonecnyConsulting.ca in Toronto
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