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Absent Member.
Absent Member.
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New Message Window popup - Odd

This has just started to happen.

I have a few users who send a new message and after clicking send and the message is gone a new message window appears automatically.

This is annoying to them because they need to close the window to do anything else in GW; read messages etc. Any ideas what may be the cause.

Thank you.

Client 12.0.1 Build 103731

Windows 7
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2 Replies
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Absent Member.
Absent Member.

Re: New Message Window popup - Odd

kbannister wrote:

>
> This has just started to happen.
>
> I have a few users who send a new message and after clicking send and
> the message is gone a new message window appears automatically.
>
> This is annoying to them because they need to close the window to do
> anything else in GW; read messages etc. Any ideas what may be the
> cause.
>
> Thank you.
>
> Client 12.0.1 Build 103731
>
> Windows 7


Tools->Options->General

Is "Open new view after send" checked?

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Joe Marton Emeritus Knowledge Partner
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Absent Member.
Absent Member.

Re: New Message Window popup - Odd

That was it Joe. Thanks. Good eye!!
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