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Knowledge Partner Knowledge Partner
Knowledge Partner
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New web client - autosave - strange behavior

One customer complains that the new web client shows a strange outcome using autosave.

I have checked autosave in my environment using the new web client. If I create a new mail , I see that this mail will be autosaved to folder work in progress. Every time I change something or if I wait a little bit, this item will be updated. When my item will be sent, this item disappears in work in progress. That's fine.

However at this customer's site I see that each time I change my new started item or if I wait a little bit, a new entry will be created in work in progress. So in a few minutes 5, 6 or even more entries appear in work in progress. If I send this mail, a lot of entries will stay in work in progress.

I have checked that both sites use the same GroupWise version and the same (last) version of web client.

Diethmar Rimser
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Micro Focus Expert
Micro Focus Expert

@Rimser 

Hi Diethmar,

The issue you report here is a bug in GroupWise Web when "smart purge" is enabled.  I am actively working with development on a fix for this. 

I'll post back here when I have more information.

Cheers,

Laura

 

Laura Buckley

Views/comments expressed here are entirely my own.
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Knowledge Partner Knowledge Partner
Knowledge Partner

Yes, Laura, I know.

I'm running a case for this    😉

(I wonder a little bit that nobody else is stumbling over this issue ....)

Diethmar Rimser
This community is more powerful if you use Likes and Solutions
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Ensign
Ensign

Hi Diethmar,

I've reported the same problem already in the tech preview vibe forum - for me it was fixed after an update of gwweb.

The old content (before first release) of gwweb are no longer available in vibe ... the oldest thread is from  Feb 1, 2020 (looks like someone has cleaned up).

Maybe it make sense to consolidate such forums into one system. So such issues could be found a little bit better 🙂

best regards

Pascal

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Knowledge Partner Knowledge Partner
Knowledge Partner

Hi Pascal,

MF is working on this - there seems to be a "smart purge flag" influence ...

Diethmar Rimser
This community is more powerful if you use Likes and Solutions
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