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Absent Member.
Absent Member.
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No Help or broken help

With new GroupWise client there are broken help links.
Broken = https://www.novell.com/documentation/groupwise18/gw18_readme_r2_sp1/data/gw18_readme_r2_sp1.html
Link to 2014 version shown where 2018 version should be = https://www.novell.com/documentation/groupwise2014r2/gw2014_videolist_usertasks/data/gw2014_videolist_usertasks.html#b18a5ect

Looking for help with "conversation threading feature", which seems like a promising feature, but is so annoying that it needs to be immediately turned off.
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Knowledge Partner
Knowledge Partner

Re: No Help or broken help

In article <holub457.8d5vxb@no-mx.forums.microfocus.com>, Holub457
wrote:
> With new GroupWise client there are broken help links.


Looks like they miss updated it and meant to send you to
https://www.novell.com/documentation/groupwise18/gw18_readme/data/gw18_
readme.html
though I think it would better go to
https://www.novell.com/documentation/groupwise18/gw18_guide_userwin/dat
a/front_page.html

The particular tutorials you point to don't appear to be up yet. I'm
assuming you are looking for one that shows how to disable the new
default that I suspect was set to appease the microsurfs who declare GW
'bad' just because we have a different default from their temple, sigh.

I'll do some prodding about fixing those links and the tutorials. What
is it with that feature that is tripping you up? I haven't had the
chance to play with GW18 yet, but others here have so some more details
would help.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Knowledge Partner
Knowledge Partner

Re: No Help or broken help

In article <holub457.8d5vxb@no-mx.forums.microfocus.com>, Holub457
wrote:
> With new GroupWise client there are broken help links.


What exactly are these links in help? We need exact steps to reproduce
as we having found those yet.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Absent Member.
Absent Member.

Re: No Help or broken help

These are links embedded in GW18 client when you click help. Sending users to dead links is about the quickest way to lose customers.

In GW18 Client, click HELP, then click "What's New", then click dead links for "what's new" and "Groupwise readme".
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Knowledge Partner
Knowledge Partner

Re: No Help or broken help

In article <holub457.8dd0vc@no-mx.forums.microfocus.com>, Holub457
wrote:
> These are links embedded in GW18 client when you click help. Sending
> users to dead links is about the quickest way to lose customers.


And that is why we want to fix them. Passing your notes on to the back
end.
Oh, could you let us know which build of the client incase something
odd has happened on that front like you getting a beta client or
something like that. It is under the usual place of Help/About and
having the Release and Build info will be good.


Andy of
http://KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Micro Focus Expert
Micro Focus Expert

Re: No Help or broken help

Holub457,

> In GW18 Client, click HELP, then click "What's New", then click -dead
> links- for "what's new" and "Groupwise readme".


Thanks for reporting this. We have reported this to engineering and it
should be fixed soon.

Pam

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Absent Member.
Absent Member.

Re: No Help or broken help

Installed version is 18.0.0 Build 129299.
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Visitor.

Re: No Help or broken help

Help, User Guide in Build 129525 is also wrong, thaking you back to https://www.novell.com/documentation/groupwise2014r2/gw2014_guide_userwin/data/front_page.html

This needs to have a bug raised please Pam,

Tim
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Micro Focus Expert
Micro Focus Expert

Re: No Help or broken help

Timscotland,

> Help, User Guide in Build 129525 is also wrong, thaking you back to
> https://www.novell.com/documentation/groupwise2014r2/gw2014_guide_userwin/data/front_page.html
>
> This needs to have a bug raised please Pam,


Done. Thanks,

Pam

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Honored Contributor.
Honored Contributor.

Re: No Help or broken help

probello;2476381 wrote:
Timscotland,

> Help, User Guide in Build 129525 is also wrong, thaking you back to
> https://www.novell.com/documentation/groupwise2014r2/gw2014_guide_userwin/data/front_page.html
>
> This needs to have a bug raised please Pam,


Done. Thanks,

Pam


GroupWise 18 SP1 installed.
Help->User's Guide still goes to GroupWise 2014R2.
Help->What's New->What's New link is bad: https://www.novell.com/documentation/groupwise18/gw18_readme_r2_sp1/data/gw18_readme_r2_sp1.html
What's New link should point to https://www.novell.com/documentation/groupwise18/gw18_readme/data/gw18_readme.html#t45p8c7jtzae

Come on guys, this is basic stuff. This would be embarrassing for a free community-run project.
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Outstanding Contributor.
Outstanding Contributor.

Re: No Help or broken help

Maybe it´s fixed in some FTF build and doesn´t fit into SP1 ...
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