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Notifications

I set up my GMS to send notifications, and I have not seen any so far,
and we've had quite a few alerts show up, misc ones for 'lots of syncs'
from Groupwise, etc etc.

Are those that get sent out via email? If they are, what's causing
them to not show up? I have my gwia address on port 25 set as the SMTP
address, and there is no authentication required.

--
Stevo
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Re: Notifications

"Stevo" wrote:

> Are those that get sent out via email? If they are, what's causing them to
> not show up? I have my gwia address on port 25 set as the SMTP address, and
> there is no authentication required.


You know, since you aren't getting phone messages, and no alerts, I'm wondering
if something in the database isn't right. It's almost like you don't have all
of the GMS 2.0 functionality.

But - let's try this. Add the authentication just for grins and see if that
changes anything - what email address are you sending to?

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Danita
Novell Knowledge Partner
GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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Re: Notifications

DZanre sounds like they 'said':

> You know, since you aren't getting phone messages, and no alerts, I'm
> wondering if something in the database isn't right. It's almost like
> you don't have all of the GMS 2.0 functionality.
>
> But - let's try this. Add the authentication just for grins and see
> if that changes anything - what email address are you sending to?


So my response to DZanre's comment is...

I am getting phone messages now. Changed the provisioning to
Groupwise, everyone got removed and then added back in, phone messages
are showing up now.

I could not set up notifications w/o adding a username to the SMTP
authentication, but did not add a password. I set it to send to a GW
d.l. that contains our network staff and my boss.

--
Stevo
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Re: Notifications

"Stevo" wrote:

> I could not set up notifications w/o adding a username to the SMTP
> authentication, but did not add a password. I set it to send to a GW d.l.
> that contains our network staff and my boss.


Well, I think that would totally fail then. If you have to put in a userid, it
has to be a "user" not a DL. DLs can't log in. I would put a user/password
combo in there.

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Danita
Novell Knowledge Partner
GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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Re: Notifications

DZanre sounds like they 'said':

> Well, I think that would totally fail then. If you have to put in a
> userid, it has to be a "user" not a DL. DLs can't log in. I would
> put a user/password combo in there.


So my response to DZanre's comment is...

No, it's a generic userid for the user, no password, the address I'm
sending to is a DL.

--
Stevo
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Re: Notifications

"Stevo" wrote:

> No, it's a generic userid for the user, no password, the address I'm sending
> to is a DL.


Oh - I misunderstood. I still think if you have a user in there a password is
necessary (the "optional" note notwithstanding).

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Danita
Novell Knowledge Partner
GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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Re: Notifications

DZanre sounds like they 'said':

> Oh - I misunderstood. I still think if you have a user in there a
> password is necessary (the "optional" note notwithstanding).


So my response to DZanre's comment is...

Ok, so I changed the user to an actual 'generic' user on my GW system,
stuck a password in, an alert came up and I still did not see an email
on it.

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Stevo
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Re: Notifications

"Stevo" wrote:

> Ok, so I changed the user to an actual 'generic' user on my GW system, stuck a
> password in, an alert came up and I still did not see an email on it.


Do you see a connection attempt at the GWIA?

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Danita
Novell Knowledge Partner
GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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Re: Notifications

DZanre sounds like they 'said':

> Do you see a connection attempt at the GWIA?


So my response to DZanre's comment is...

I have had two alerts today and nothing in today's GWIA log from the
address of my GMS server.

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Stevo
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Re: Notifications

"Stevo" wrote:

> So my response to DZanre's comment is...
>
> I have had two alerts today and nothing in today's GWIA log from the address
> of my GMS server.


That would seem to indicate that it's not trying for certain. So, from the
Mobility server, can you actually telnet to port 25 of your GWIA server?

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Danita
Novell Knowledge Partner
GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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Re: Notifications

DZanre sounds like they 'said':

> That would seem to indicate that it's not trying for certain. So,
> from the Mobility server, can you actually telnet to port 25 of your
> GWIA server?


So my response to DZanre's comment is...

Yes I can. I tried that before even posting this message.

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Stevo
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Re: Notifications

"Stevo" wrote:

> DZanre sounds like they 'said':
>
> > That would seem to indicate that it's not trying for certain. So, from the
> > Mobility server, can you actually telnet to port 25 of your GWIA server?

>
> So my response to DZanre's comment is...
>
> Yes I can. I tried that before even posting this message.


My next attempt would be to remove all of the smtp settings, restart gms, try
putting them back. I can always try to do a remote session to see if I can see
something too!

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Danita
Novell Knowledge Partner
GroupWise Mobility Service 2.0 Guide - http://bit.ly/1cv13RE


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