Absent Member.
Absent Member.

OSX clients

Hi All,
We have a strange problem that only seems to effect mac's using imap and mac mail(el capitan version of mail)
If a mac user sends to a groupwise distribution list from mac mail the user receives an access denied message.
If webmail or the groupwise client is used no error is received and the message is sent successfully.
There is no error code given in the message except access denied. This has happened for 2 distribution list emails.
I gather the mac mail client for some reason can't deal with distribution lists directly even though it appears as a email address.
There are no problems sending to other groupwise users.


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2 Replies
Absent Member.
Absent Member.


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Outstanding Contributor.
Outstanding Contributor.

Hi Julian,

When you're using IMAP the email is send via SMTP as though it comes from an external source. I'm guessing that your distribution lists are not allowing external email to be sent to them. Check if you can email those lists externally from a non-groupwise account, if not then that's your problem.

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