jeffb6000 Absent Member.
Absent Member.
1111 views

Personal Address Books not syncing

We are using GW 8 with Data Sync 1.2 build 579.

One of our users who has 8 address books is having issues synching them or his iPhone 4S and iPad 3.

The address books show up but not all their entries seem to make it.

Any ideas?

Thanks.
Labels (1)
0 Likes
6 Replies
darkwingemm1 Absent Member.
Absent Member.

Re: Personal Address Books not syncing

I know there was a problem prior to 794 or 1.2.2 build where if there was one bad contact in the PAB, then the entire PAB may be skipped in the download and never make it to the mobility database. in the 794 build, if that bad contact is encountered, it should skip it and move on to the next contact, so the PAB will download, but it may be missing one or two bad contacts.
0 Likes
jeffb6000 Absent Member.
Absent Member.

Re: Personal Address Books not syncing

Is there a version that is bad contact friendly? 🙂
0 Likes
elagrew Absent Member.
Absent Member.

Re: Personal Address Books not syncing

Upgrade to the latest version...standard practice.

--El

jeffb6000;2187744 wrote:
We are using GW 8 with Data Sync 1.2 build 579.

One of our users who has 8 address books is having issues synching them or his iPhone 4S and iPad 3.

The address books show up but not all their entries seem to make it.

Any ideas?

Thanks.

El LaGrew elbert.lagrew#katun.com elagrew on twitter
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Personal Address Books not syncing

and make sure to run a gwcheck (contents/fix) before re-initializing the
user.

Regards
MJ

>>> On Friday, April 06, 2012 at 10:46 AM, in message

<elagrew.5alzmn@no-mx.forums.novell.com>,
elagrew<elagrew@no-mx.forums.novell.com> wrote:

> Upgrade to the latest version...standard practice.
>
> --El
>
> jeffb6000;2187744 Wrote:
>> We are using GW 8 with Data Sync 1.2 build 579.
>>
>> One of our users who has 8 address books is having issues synching them
>> or his iPhone 4S and iPad 3.
>>
>> The address books show up but not all their entries seem to make it.
>>
>> Any ideas?
>>
>> Thanks.

0 Likes
dargovladimir Absent Member.
Absent Member.

Re: Personal Address Books not syncing

Please let us know if updating to latest version worked fine.
0 Likes
jeffb6000 Absent Member.
Absent Member.

Re: Personal Address Books not syncing

Novell support found a problem with the users address book db. Ran GWCheck and fixed the problem but I will make sure I upgrade ASAP also.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.