Highlighted
Knowledge Partner
Knowledge Partner
333 views

Please revert the change of the "Help" in the client being onlineexclusively

Hi.

In GW18.1, the "Help" in the Groupwise Client links to the online help.

I have several issues with that.

1. It assumes that everybody, anytime, when he needs help with groupwise
has an internat connection. That assumption of course is unfounded and
plain wrong.

2. Functionality wise, the online docs can't even remotely compete with
the "real" windows help. Like seraching.

3. For some odd reason, the help files are still shipping and installing
with the client (albeit not being updated for 18.1).


CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
Labels (1)
0 Likes
2 Replies
Highlighted
Micro Focus Expert
Micro Focus Expert

Re: Please revert the change of the "Help" in the client being online exclusively

Massimo,

> In GW18.1, the "Help" in the Groupwise Client links to the online help.


passed along

Pam

0 Likes
Highlighted
Knowledge Partner
Knowledge Partner

Re: Please revert the change of the "Help" in the client being onlineexclusively

On 03.11.2018 01:03, Massimo Rosen wrote:
> Hi.
>
> In GW18.1, the "Help" in the Groupwise Client links to the online help.
>
> I have several issues with that.
>
> 1. It assumes that everybody, anytime, when he needs help with groupwise
> has an internat connection. That assumption of course is unfounded and
> plain wrong.
>
> 2. Functionality wise, the online docs can't even remotely compete with
> the "real" windows help. Like seraching.
>
> 3. For some odd reason, the help files are still shipping and installing
> with the client (albeit not being updated for 18.1).


One more serious downside to do it online: No context sensitity
whatsoever. Hitting F1 always just goes to the homepage of the docs.

This is just soo wrong.

CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.