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Super Contributor.
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Printing Mails Crashes GW 18.0.1 Client

Hy,

at same Windows 10 (1708) Workstations, we had the problem, that when the will print an Mail from the GW-Client, the Client will crash. On one workstation, two networkprinter will crash the GW-Client, an local USB-printer will work, it also work with an pdf-printer.

I don´t now if it matters, the networkprinter where deployed via iPrint (Client version 06.15.00).
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Super Contributor.
Super Contributor.

Re: Printing Mails Crashes GW 18.0.1 Client

We have fix the probleme.

We logged in as anather user on the PC, and all worked fine, so we deleted the %APPDATA%/Novell/GroupWise folder for the user profile with the problem and let GroupWise Client recreat them. After an reboot, printing out of the GW Client worked fine.

On the ather mashine, the printer has an issue and was bring to our office to check. After send them back and connect them to the PC, the GroupWise client doesn´t crash an print the mail.

So for now all work good for us.
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Knowledge Partner
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Re: Printing Mails Crashes GW 18.0.1 Client

Thank you for reporting back...that helps everyone.

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Ken
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