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Absent Member.
Absent Member.
8804 views

QuickView: Don't mark as "Read".

Hi.

When using the quick view, each email is marked as read, even when you just scroll
through the emails, so that they aren't really read.

Is there a possibility to either configure "don't mark QuickView seen emails as
read"? Or to specify a time, they must be viewed in QuickView, before they get
marked as read?


Regards, Rudi.
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Absent Member.
Absent Member.

Rudolf Thilo wrote:

> Is there a possibility to either configure "don't mark QuickView seen
> emails as read"? Or to specify a time, they must be viewed in
> QuickView, before they get marked as read?


No. The only option is to disable the QuickViewer.

--
Novell Knowledge Partner
Enhancement Requests: http://www.novell.com/rms

Joe Marton Emeritus Knowledge Partner
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Absent Member.
Absent Member.

Hi.

>No. The only option is to disable the QuickViewer.


😞 that's, what I expected ...

Tx, Rudi.
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Absent Member.
Absent Member.

* Rudolf Thilo wrote, On 03/30/2011 06:25 PM:
> that's, what I expected ...


Well, technically you did open the mails by using the quickviewer, it's just that you can't read fast enough 🙂

SCNR
Uwe

--
Novell Knowledge Partner (NKP)
Please don't send me support related e-mail unless I ask you to do so.
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Absent Member.
Absent Member.

Hi.

[don't mark quickviewed emails as read]

>Well, technically you did open the mails by using the quickviewer, it's just that
>you can't read fast enough 🙂


I know, that's also, what I tell the users. But they aren't happy about this
information...


Regards, Rudi.
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Absent Member.
Absent Member.

So basically they want to be able to read their email without the system reporting that they read it? And they're upset the system won't let them do that...?

Greg Amy GroupWise Admin Hartford (CT) Hospital
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Absent Member.
Absent Member.

Hi.

>So basically they want to be able to read their email without the system
>reporting that they read it? And they're upset the system won't let them
>do that...?


Scrolling through the inbox with QuickView active does *NOT* mean, that the emails
are really read: It just means, that the very first, few lines were visible, for
maybe 1 second (or even less).


A configurable time would be a good feature. Or, even better, Mark viewed, when the
*WHOLE* email was "seen". Like the setup routines, that activate the "Accept EULA"
button only, when you scroll down all the EULA text displayed in an edit above.


Regards, Rudi.
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Absent Member.
Absent Member.

We're playing semantics here, but if they're using the Quick Viewer and "quickly viewing" their emails, then they're reading them, plain and simple. To suggest otherwise implies subterfuge/ulterior motives.

System is wokring as it should be. Sorry for the lack of empathy, but if they don't want to read/"quickly view" their emails, then all they have to do is turn off Quick View. But don't complain that you're not reading your emails with QuickView, 'cause you are...

Greg Amy GroupWise Admin Hartford (CT) Hospital
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Absent Member.
Absent Member.

On 4/4/2011 4:12 AM, Rudolf Thilo wrote:
> Hi.
>
>> So basically they want to be able to read their email without the system
>> reporting that they read it? And they're upset the system won't let them
>> do that...?

>
> Scrolling through the inbox with QuickView active does *NOT* mean, that the emails
> are really read: It just means, that the very first, few lines were visible, for
> maybe 1 second (or even less).
>
>
> A configurable time would be a good feature. Or, even better, Mark viewed, when the
> *WHOLE* email was "seen". Like the setup routines, that activate the "Accept EULA"
> button only, when you scroll down all the EULA text displayed in an edit above.
>
>
> Regards, Rudi.

All that leads is to random inconsistency - if they scrolled slowly and
the message was a line or two it would be marked as read.
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Knowledge Partner
Knowledge Partner

On 04.04.2011 18:00, Michael Bell wrote:
> All that leads is to random inconsistency - if they scrolled slowly and
> the message was a line or two it would be marked as read.


And if the "timeout" would be really so short no human could read it,
you'd still get a screen video or shot which you could read as slowly as
you'd like.

CU,
--
Massimo Rosen
Novell Product Support Forum Sysop
No emails please!
http://www.cfc-it.de
CU,
--
Massimo Rosen
Micro Focus Knowledge Partner
No emails please!
http://www.cfc-it.de
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Absent Member.
Absent Member.

Rudolf's are close to Ravenous Bugblatter Beasts of Traal:
"This creature is so mind-bogglingly stupid that it assumes that if someone cannot see it, then it cannot see the person."

SCNR
Uwe

--
Novell Knowledge Partner (NKP)
Please don't send me support related e-mail unless I ask you to do so.
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Absent Member.
Absent Member.

Hi Uwe,

thanks for the polite bouquet of flowers.

Rudi.
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