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Random GWDVA error on Client Workstation

I had a few people, including myself, start getting random GWDVA crash screens after upgrading their client to 18.2.1 Build 135777.  The client continues working fine.  I thought the DVA was only installed on the servers where the post offices were located? 

Jeremy

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Knowledge Partner
Knowledge Partner

Re: Random GWDVA error on Client Workstation

The client also contains a gwdva.exe which likely works in conjunction with the keyview libraries (as opposed to the Stellent / Oracle viewers which were used in the past), where i'd suspect the issue to be in. I'd tend to open a SR on this as it's likely something which has to be debugged down to the specific content it crashes on. Maybe it's even been fixed in a daily build which you'll likely get asked to try first

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Knowledge Partner
Knowledge Partner

Re: Random GWDVA error on Client Workstation

An additional piece you have to think of is "Caching mode" because of its local index. And maybe a local GroupWise archive too.

Diethmar Rimser
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Micro Focus Expert
Micro Focus Expert

Re: Random GWDVA error on Client Workstation

@jesullivan Hi Jeremy,

Is the client running in Caching Mode?

Cheers,

Laura

 

Laura Buckley

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